billing

Editor’s Note: Welcome to Reality Check, a feature for RCR Wireless News’ new weekly e-mail service, Mobile Content and Culture. We’ve gathered a group of visionaries and veterans in the …

A new class-action lawsuit accuses Sprint Nextel Corp. of charging subscribers for mobile content not authorized by subscribers.The lawsuit, virtually identical to one filed against Alltel Wireless in March and …

Rural Cellular Corp. sued Alltel Corp. in federal court, accusing the Arkansas-based cellphone operator of undermining a $48 million wireless deal between the two companies.RCC last year completed its purchase …

Qwest Communications International Inc. is jumping wireless ship from its current mobile virtual network operator relationship with Sprint Nextel Corp. to reselling Verizon Wireless services. The move, expected to begin …

TEXT MESSAGING HAS BECOME A CASH COW for mobile operators desperate to generate revenues in mobile data. But instant messaging may be poised to change that.Mobile instant messaging, or MIM, …

SPRINT NEXTEL CORP. HAS WATCHED its self-imposed deadline for a commercial WiMAX network launch slip by as backhaul and billing systems appear to be causing greater headaches than originally expected.The …

When it comes to wireless plans, it’s all about the buffet, J.D. Power and Associates concluded in its semi-annual survey of wireless customers’ level of satisfaction with contracts.The firm, which …

When it comes to wireless plans, it’s all about the buffet, J.D. Power and Associates concluded in its semi-annual survey of wireless customers’ level of satisfaction with contracts.The firm, which …

Sprint Nextel Corp. hopes to clean up the direct-to-consumer content business by hitting wayward partners where it hurts.The carrier last month told off-deck content aggregators that it will be “strictly …

A class-action lawsuit filed against Alltel Corp. accuses the regional mobile-phone carrier of adding unauthorized charges on subscribers’ monthly bills.The suit focuses on the relationships between Alltel and third-party mobile …

With so many smart people in the wireless industry, how can there be so many problems with mobile content?At CTIA Wireless 2008, I had the privilege of moderating a panel …

It seems there’s no shortage of players looking to help carriers compile all the customer information that can be gleaned from their networks. But it appears network operators are still …

SENS. BYRON DORGAN (D-N.D.) and Daniel Inouye (D-Hawaii) introduced a bill to give the Federal Trade Commission authority to crack down on fraudulent and anti-competitive behavior in the mobile phone …

The following list details this week’s infrastructure awards for the cellular, Wi-Fi, and WiMAX industries. The contracts are broken down by transmission technology, country and vendor. The value of the …

Marco Boerries is the executive VP of Yahoo Inc.’s Connected Life Division, which encompasses the company’s mobile, digital home, PC client and broadband teams around the world, including Yahoo Go …

Change has never been easy for the cell-phone industry. And it’s perfectly understandable. With the kind of wild success and wealth creation during its first three decades, cellular chieftains who …

The controversy over whether the Federal Communications Commission should regulate short code-related text messaging has opened a floodgate of weighty policy questions – from network management to consumer protection to …

AT&T Mobility and MediaFLO USA Inc. announced they will launch their long-awaited mobile TV service in May, but the details of the offering still remain somewhat unclear.Neither company pointed to …

Sen. Amy Klobuchar (D-Minn.) asked chief executives of AT&T Mobility, Sprint Nextel Corp. and T-Mobile USA Inc. to explain whether they will pro-rate early termination fees as previously promised. Her …

Sen. Amy Klobuchar (D-Minn.) asked chief executives of AT&T Mobility, Sprint Nextel Corp. and T-Mobile USA Inc. to explain whether they will pro-rate early termination fees as previously promised. Her …

A new whistleblower has surfaced with allegations that a major wireless carrier may have given the U.S. government wholesale access to subscribers’ calls and other proprietary information. The claims, which …

Sprint Nextel Corp. affiliate iPCS Inc. provided further insight into its fourth quarter and full year 2007 operations. The carrier, which previously reported a steep drop in net customer additions …

The field of mobile content aggregators has seen more casualties than a “Terminator” movie. For the few remaining players, though, there’s still plenty of money to be made in going …

A deep chasm emerged at a meeting of state regulators over whether federal preemption should be expanded in a new national wireless policy framework that would encompass consumer safeguards and …

The wireless industry’s campaign for a national policy framework picked up more traction, with a group of state regulators and a key member of Congress taking steps bring uniformity to …