CINNCINNATI-Convergys Corp. announced the renewal of a three-year customer care contract with Triton PCS. Convergys said it will continue to supplement Triton PCS’ customer care operations in Richmond, Va., and …
billing
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Wi-Fi roaming is garnering more attention this week as more companies announce settlement solutions in the space and a new report points to the importance of hot spot roaming. Interoute …
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HACKENSACK, N.J.-Wireless enterprise company GoAmerica Inc. said it will postpone its quarterly conference call due to “strategic opportunities that may enhance the company’s liquidity and revenue potential.” The company said …
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A state judge set Oct. 6 as the trial date for Missouri Attorney General Jay Nixon’s billing lawsuit against Sprint PCS and Nextel Communications Inc. Last December, Nixon sued Sprint …
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HACKENSACK, N.J.-Wireless enterprise company GoAmerica Inc. said it will postpone its quarterly conference call due to “strategic opportunities that may enhance the company’s liquidity and revenue potential.” The company said …
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BOSTON-Wireless carriers are increasingly searching for solutions to serve credit-challenged customers, according to The Yankee Group, which released its opinions on AT&T Wireless Inc.’s recently announced GoPhone service and a …
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LONDON-Several billing and customer relationship management companies unleashed news at this week’s IIR Billing Systems 2003 conference in London. Amdocs announced the availability of version 5.0 of the Amdocs Enabler. …
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ST. LOUIS-Amdocs announced Romanian Vodafone affiliate Connex will extend its Amdocs Enabler implementation with the Amdocs eCare and Amdocs PRM applications, allowing it to add advanced billing functionality for its …
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REDMOND, Wash.-AT&T Wireless Services Inc. launched its GoPhone spending-limit program that allows credit challenged customers to sign-up for a wireless service plan with cheaper per-minute charges than are typically available …
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CUPERTINO, Calif.-Portal Software Inc. and SAP AG have aligned to deliver a solution combining Portal’s Intranet billing solution with SAP’s Telecommunications solution for the telecom industry. Portal said the joint …
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NAPERVILLE, Ill.-Tekno Telecom L.L.C. reported that U.S. Cellular Corp. deployed its NetQuest SS7 monitoring system to enhance wireless network efficiency and provide customers with expanded service and billing capabilities.
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DENVER-A class-action lawsuit filed in Denver against AT&T Wireless Services Inc. is scheduled for mediation this week, according to the Rocky Mountain News. The class-action lawsuit, filed by Denver-based Hill …
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VIENNA, Austria-Mobilkom Austria this week became the third European operator and the first Austrian operator to launch commercial third-generation services. Mobilkom Austria announced a “technical launch” of its UMTS network …
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WOBURN, Mass.-Boston Communications Group Inc. reported record first-quarter earnings of $23.1 million, a 53 percent increase from the same period a year ago. The telecommunications billing and transaction processing company, …
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ST. LOUIS-Amdocs Ltd., provider of telecommunications billing and customer management relationship solutions, posted net income increases last quarter amid declining revenues. Revenues totaled $355 million during the second quarter, which …
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SAN FRANCISCO-LetsTalk Enterprise Solutions released its new Employee Registration Module that helps corporations monitor employee-expensed wireless costs and assets. With the solution, employees can purchase their own phones and rate …
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LONDON-KPN NV, the Netherlands’ largest telecommunications company, received a significant boost from Moody’s Investors Service, which raised ratings on the carrier’s $16.2 billion in outstanding debt and said it would …
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OXFORD, United Kingdom—In what appears to be almost an unseemly rush to protect their parochial businesses, five Asian operators—CSL of Hong Kong, Maxis of Malaysia, MobileOne (M1) of Singapore, Smart …
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LONDON-The downloadable application market could generate a staggering $7 billion worldwide by 2008, according to wireless research and consulting company Strategy Analytics. The firm said wireless operators need to leverage …
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JOHANNESBURG, South Africa-Nigeria fixed wireless network operator Cell Communications (Cellcom) announced it has started the pilot phase of its 25 Nigerian nairas (US$0.19) per-minute billing without access fees. The rationale …
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OXFORD, United Kingdom-Following the acquisition in March of wireless local are network (WLAN) operators Megastream and Munich-based WLAN, fixed-line carrier Swisscom, which now has more than 800 WLAN access points, …
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LONDON-France’s second-largest telecommunications operator, Cegetel, is to undertake a strategy to consolidate data mediation across all its 2.5-, third-generation (3G) and Internet Protocol (IP) networks. The operator has chosen XACCTmobile …
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ATLANTA-Intec Telecom Systems announced the availibility of its Intec WLAN Solution, which allows the network usage capture, pricing and billing for a broad range of wireless local area network services …
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NEW ORLEANS-Convergys Corp. announced the availability of its Settlement Suite Release 2.0. The new version enables wireless, cable and broadband, wireline, and Ineternet Protocol-based service providers to introduce new commerce …
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NEW ORLEANS-MetaSolv Software Inc. demonstrated its comprehensive operations support system solutions for Wi-Fi networks at CTIA’s Wireless 2003. MetaSolv’s Wi-Fi OSS solutions allow service providers and access point consolidators to …