ALBANY, N.Y.—Telecommunications industry billing and customer care systems provider CommSoft Inc. released a new version of its flagship CommVergence product.CommVergence 8.0 allows customers to provide for wireless services in addition to wireline, cable, ISP and paging functionality. It includes: the capability to add and...
NEW DELHI, India—Thailand's largest mobile operator, Advanced Info Service (AIS), plans to invest 2.8 billion baht (US$64 million) for the installation of a smart customer care and billing system over the next two years.The company has hired U.K.-based firm Chorleywood for the project, said...
LONDON—Logica said its prepaid billing software will be installed by Trinidad and Tobago's TSTT Mobile Services. TSTT will launch prepaid wireless data services over a General Packet Radio Service (GPRS) network in August, said Michael Barrow TSTT Mobile Services general manager.
DUBLIN, Ireland—Trinidad and Tobago's operator, TSTT Mobile Service, will be the first Caribbean carrier to launch prepaid wireless data services on a GPRS network as it just signed a deal to allow Logica install the solution on its networks."In order to get the maximum...
CANNES, France—Intec Telecom Systems and Apama are teaming up this week in Cannes to demonstrate the 3G billing process using a fictitious online dating service.Apama will record profile information of fictitious characters searching for dates in a log file and then match the profiles...
JOHANNESBURG, South Africa—The third network operator in South Africa announced that it will target the youth market with the launch of its latest package called Club Chat.Cell C Marketing Director Themba Khumalo told reporters that the product will be the first "cellular lifestyle product"...
KANSAS CITY, Mo.—Sprint PCS unveiled its eBilling & Analysis service, a Web-enabled billing and analysis tool designed to help wireless enterprise customers monitor their corporate wireless accounts, analyze invoice data and eliminate paper invoices.The service, part of the carrier's Clear Wireless Workplace offering, is...
BERLIN—Berlin is a city undergoing a rebuilding and refurbishment program the likes of which few other cities in Europe have experienced in modern times. Against this backdrop of transformation, Deutsche Telekom used the grand opening of its high-tech offices in the city to announce...
GENEVA—Europe’s mobile users will likely wait much longer than expected for next-generation cellular, as the daunting implications of full-scale third-generation (3G) deployment are finally brought home to the region’s 60-plus operators.With many players already having committed hundreds of millions of euros to securing national...
NEW YORK—Under the terms of a service bureau agreement announced Feb. 7, Convergys' Geneva Active Revenue Management software is providing billing and customer care support for Compaq Computer Corp. iPAQ and iPAQ BlackBerry devices.The Geneva ARM software provides real-time, transaction-based rating and billing, and...
MISSISSAUGA, Ontario, Canada—Canadian vendor Redknee said it partnered with Germany's mobile operator Viag Interkom to deploy real-time short message rating services.Redknee said Viag has enhanced its prepaid service through Redknee's OASIS line of billing and unified voice and messaging accounting products. Viag customers now...
VICTOR, N.Y.—Seattle-based wireless Internet service provider Monet Mobile Networks has selected Info Directions' CostGuard rating and billing system.The CostGuard system rates and bills real-time wireless data usage, which includes text messaging, unlimited Internet access, intranet applications, data, news and e-mail on the Monet network."Quality...
MINNEAPOLIS—ADC announced it has implemented its Singl.eView convergent billing solution for Appiant Technologies Inc.Singl.eView was launched in conjunction with Appiant's unified communication service, inUnison, which offers unified messaging with phone and Web access, voice-activated long-distance and phone conference calling services. Appiant said ADC met...
LONDON—Logica announced a deal with T-Motion, the mobile online services arm of T-Mobile International, to create a portal to market billable value-added services to customers across Europe.The system uses Logica's integrated and customized real-time billing system, which is based on Portal Software's Intranet billing...
LONDON—Logica announced a deal with T-Motion, the mobile online services arm of T-Mobile International, to create a portal to market billable value-added services to customers across Europe.The system uses Logica's integrated and customized real-time billing system, which is based on Portal Software Inc.'s Intranet...
CINCINNATI—TeleCorp PCS signed a contract with Convergys Corp. to use its Atlys end-to-end billing and customer care products in TeleCorp's service bureau environment. The contract replaces an agreement signed in 1998 and extends the relationship through 2006.
OXFORD, United Kingdom—Having planned to capitalize on the booming short message service (SMS) market by increasing its messaging charges by nearly 140 percent, Germany's T-Mobile has backed down after a wave of consumer and political protest. The company said new customers can now decide...
Handsets/wireless devicesSonySony Electronics unveiled its CLIE handhePEG-T415 ld with reduced profile, featuring a slim design with aluminum case and enhanced infrared port for controlling audio and video equipment. The company also...
SINGAPORE—The Infocomm Development Authority (IDA) is seeking comment on a possible change in charging methods between Singapore operators for calls from and to mobile and fixed-line customers. Regulator IDA would also like to gather views on the impact on wireless data service use if...
TOKYO—NTT DoCoMo Inc. said it may not sign up the 150,000 subscribers to its third-generation (3G) network by the end of March it predicted when it launched the service last October. However, the carrier remains confident it will have 1.5 million subscribers to its...
ST. LOUIS, United States—Telia Mobile Denmark will use billing system provider Amdocs' Ensemble product for its convergent customer care and billing system, the companies announced.The billing platform combines voice, data and General Packet Radio Service (GPRS) services and allows Telia Mobile to support both...
TOKYO—NTT DoCoMo Inc. said it may not sign up the 150,000 subscribers to its third-generation network by the end of March it predicted when it launched the service last October, though the carrier remains confident it will have 1.5 million subscribers to its FOMA...
NEW YORK—Lucent Technologies Inc., which purchased Kenan Systems Corp. for $1.48 billion in stock in early 1999, has agreed to sell the billing and customer care unit for $300 million in cash to Denver-based CSG Systems International Inc.In a related transaction, CSG Systems will...
LOS ANGELES—USIntellicom's prepaid wireless system infringes Telemac Corp.'s patent for a network-independent prepaid billing system, according to a recent Federal District Court ruling.Pre-Cell Solutions Inc. and its subsidiaries, USIntellicom and Pre-Paid Solutions, were ordered to pay damages of $7.4 million plus litigation costs to...
