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Reader Forum: It's all about the customer experience

Editor's Note: Welcome to our weekly Reader Forum section. In an attempt to broaden our interaction with our readers we have created this forum for those with something meaningful to say to the wireless industry. We want to keep this as open as possible,...

Little changes in BlackBerry App World 2.0

Research In Motion Ltd. (RIMM) has launched BlackBerry App World 2.0 three weeks after it opened the latest version up for beta testing.The BlackBerry maker is hoping to reinvigorate its app appeal with the updated storefront, but there still some key features that are...

Reality Check: The Internet needs a new roof, not another layer of shingles

Editor's Note: Welcome to our weekly Reality Check column. We've gathered a group of visionaries and veterans in the mobile industry to give their insights into the marketplace.Greetings from the heart of America, where temperatures are finally dropping and kids are headed back to...

Apple stays on pace to control app space

The latest report on app downloads doesn't pack many surprises, but it does shine a brighter light on the runaway hit that mobile apps have become.According to the latest data from ABI Research, Apple Inc.'s (AAPL) iOS will command more than half, or 52%,...

Leap announces changes after rough Q2

Leap Wireless International Inc. (LEAP) fell back to earth during the second quarter following robust Q1 results and has announced a round of operational changes that it hopes will help turn around its fortunes in a market that has suddenly become obsessed with the...

Google looks to embrace carriers for app billing

For a company that likes to do things a little different, it's odd that Google Inc. (GOOG) now finds itself striving to take up the status quo in the app space.Just after shuttering its go-it-alone Nexus One sales system online, Google might soon be...

Reader Forum: Take a load off your customers – manage mobility for them

Editor's Note: Welcome to our weekly Reader Forum section. In an attempt to broaden our interaction with our readers we have created this forum for those with something meaningful to say to the wireless industry. We want to keep this as open as possible,...

Reality Check: Next-generation content drives need for sophisticated charging and revenue management

Editor's Note: Welcome to our weekly Reality Check column. We've gathered a group of visionaries and veterans in the mobile industry to give their insights into the marketplace.The days of “content” as simply a photograph or a ringtone download are long gone. The...

@ Uplinq: Verizon Wireless more flexible with BREW developers

SAN DIEGO--Verizon Wireless is changing how it manages its BREW services in order to spur higher takeup rates from BREW customers and to encourage more developers to write applications for the operating system, Verizon Wireless CMO John Stratton told the audience during Thursday’s Uplinq...

@ Uplinq: Qualcomm entices developers with augmented reality SDK, peer-to-peer support

SAN DIEGO – Qualcomm Inc. has paid $3 billion to developers using its BREW platform, CEO Paul Jacobs told a crowd of about 3,000 during yesterday's keynote speech at the company's first Uplinq conference. That $3 billion amounts to an average selling price of...

Reader Forum: Personalized service plans hold key to solving the “data crunch” in the race for mobile broadband

Editor's Note: Welcome to our weekly Reader Forum section. In an attempt to broaden our interaction with our readers we have created this forum for those with something meaningful to say to the wireless industry. We want to keep this as open as possible,...

Monthly wireless costs dropping for small businesses, J.D. Power finds: VZw, T-Mo lead in consumer satisfaction

Verizon Wireless and T-Mobile USA Inc. continue to lead in customer satisfaction, this time among small businesses, according to a recent J.D. Power and Associates survey released last month. While Verizon Wireless was the favored carrier among small- and medium-sized business, T-Mobile took...

Reality Check: Time for wireless operators to rethink offer design and order delivery

Editor's Note: Welcome to our weekly Reality Check column. We've gathered a group of visionaries and veterans in the mobile industry to give their insights into the marketplace.For many years, wireless operators as a whole have not viewed order management as a top technology...

WAC initiative could spur more widget adoption, Snac CEO says

As the Wholesale Applications Community takes steps to form in July, widget companies like Snac are hoping to see operators embrace widgets as another way to drive data traffic, said Snac CEO Mark Caron. The WAC initiative, announced at Mobile World Congress earlier this...

FCC consumer survey finds 1 in 6 people experience 'bill shock'

The wireless sector is likely to continue to be under increased scrutiny from government with the Federal Communications Commission releasing a survey that said one in six mobile users have experienced bill shock.Earlier in the week, a group of congressmen said they are going...

Devices may be dilemma for WiMAX operators

WiMAX operators around the world are facing a dilemma – do they consider themselves to be alternative broadband providers like Clearwire Corp., which touts itself as a DSL replacement that is cheaper and portable, or do they take a more traditional approach like Sprint...

Reader Forum: Mobile subscriber data enables informed decisions

Editor's Note: Welcome to our weekly Reader Forum section. In an attempt to broaden our interaction with our readers we have created this forum for those with something meaningful to say to the wireless industry. We want to keep this as open as possible,...

@ Digital Hollywood: Publishers embrace Apple and endure ‘misery’ elsewhere

SANTA MONICA, CALIF. – For all the momentum Google’s Android operating system is enjoying of late, there are some key areas that many executives believe Apple has it beat on with the iPhone OS. These differentiating features – billing, user interface, development ease and...

Alliances: Openwave and Lebanese operator, Moto and China Mobile, Audi and Telit

Black Box Corp. said it renewed its agreement with CommScope Enterprise Solutions, which calls for Black Box to sell and support CommScope Enterprise solutions throughout the United States.Motorola and China Mobile Communications Corp. teamed up to demonstrate and end-to-end TD-LTE solution at the Shanghai...

Alliances: Russia's MTS to NSN, Aricent and Nepal Telecom, and more

Appalachian Wireless said it will implement 14 of Transaction Network Services' roaming, network and database solutions in an effort to strengthen its mobile roaming program.Aricent said Nepal Telecom has awarded the company a three-year systems integration contract to provide Convergent Mediation and Convergent Interconnect...

Analyst Angle: Mobile advertising gains traction around the globe

Editor's Note:This article is an excerpt from RCR Wireless News' March Special Edition, "The Perfect Storm – A Focus on Mobile Messaging, Marketing, Content and Apps." The 80-page special edition is now available at RCRWireless.com. In recent years, mobile advertising has gained good...

Wireless operators wrestle for piece of revenue stream and network control

Editor's Note:This article is an excerpt from RCR Wireless News' March Special Edition, "The Perfect Storm – A Focus on Mobile Messaging, Marketing, Content and Apps." The 80-page special edition is available here. Few metaphors more aptly describe the wireless industry and at the...

Reader Forum: Addressing the capacity crunch

Editor's Note: Welcome to our weekly Reader Forum section. In an attempt to broaden our interaction with our readers we have created this forum for those with something meaningful to say to the wireless industry. We want to keep this as open as possible,...

Case Study: City of Sioux Falls relies on Exalt microwave backhaul when other solutions fail

Sioux Falls is the largest city in South Dakota, with a population of more than 150,000 according to a 2008 U.S. Census Bureau estimate. Like most American cities, Sioux Falls provides a host of public services for its residents, including parks, libraries, fire and...