billing

While the digital divide holds out hope of shrinking in the next half decade, signs persist that vendors and operators have yet to come to grips with the special needs …

WASHINGTON-With the Federal Communications Commission having reaffirmed last month that state courts are not prohibited under the telecom act from awarding monetary damages in lawsuits against wireless carriers, the mobile-phone …

ST. LOUIS-Amdocs, provider of customer care, billing and order management solutions to the communications industry, announced its e-care and prepaid solutions will be implemented for Esat Digifone, an Irish mobile …

BUCHAREST, Romania-At the end of February, ONE began offering GPRS service throughout Austria. Billing is based on the data volume transferred. The handsets for the network are the GPRS-enabled Motorola …

CINCINNATI-Integrated billing and customer-care services provider Convergys Corp. and Geneva Technology Ltd., a billing software provider based in Cambridge, England, have agreed to merge in a stock-for-stock transaction, the companies …

MINNEAPOLIS-ADC, a fiber optics, network equipment, software and integration services supplier for broadband, multiservice networks, announced Singl.eView Web, a new application for its Singl.eView platform. Singl.eView Web is an Internet-based …

Dear Editor, As the third employee of AT&T’s cellular subsidiary AMPS (I was director of engineering) and as the first President/COO of MetroMobile CTS (an aggressive nonwireline carrier of the …

LONDON-Sema Telecoms announced a contract to install a convergent billing and customer care solution for Telemig Celular Participacoes S.A. and Tele Norte Celular Participacoes S.A. in Brazil. Sema said its …

Sierra Wireless has announced the addition of Microsoft Corp. to the WirelessReady Alliance. Alliance members, including wireless device manufacturers, software application vendors, and wireless and value-added enterprise service providers, work …

TORONTO-Rogers Wireless Communications Inc. posted less-than-spectacular fourth-quarter results with average revenue per user falling from $32.06 during the fourth quarter of 1999 to $30.39 during the fourth quarter of 2000, …

ST. LOUIS-Deutsche Telekom selected Amdocs to implement a fraud management solution for local, long-distance and international traffic, as a value-added service for DT’s entire customer base. Amdocs said its Fraud …

So far, the question has been: Who drives the traffic? Do content providers for the wireless Internet push user traffic for wireless carriers, increasing their revenue stream, or do carriers …

MONTREAL-Bell Canada and Amdocs, a telecommunications customer care and billing company, announced they will extend their relationship to offer Bell’s customers a single bill, which will cover local, long-distance, wireless, …

WASHINGTON-Rep. Anthony Weiner (D-N.Y.) this week plans to re-introduce legislation that sets mobile-phone service standards and directs the Federal Communications Commission to monitor complaints of dropped calls, busy signals, dead …

As the wireless industry is rocked with one huge acquisition, spectrum auction and technological development after another, a small-and often overlooked-market segment continues to operate just below radar. Resellers have …

CINCINNATI-Sprint PCS renewed its billing contract with Convergys Corp., a provider of integrated billing and customer care. “We’re proud of Sprint PCS’ achievements and pleased the company has continued its …

Early expectations of the wireless Internet sweeping the country have suffered the realities of the limitations the service offers in comparison to the wired Web. While the number of wirelessly …

NEW YORK-A host of players behind the scenes is pulling the complex strings required to amplify and simplify the end-user experience with billing and customer relationship management for the increasing …

TeleCommunication Systems Inc. said it received the necessary shareholder and regulatory approvals to complete its acquisition of privately held Xypoint Corp. Under terms of the agreement, Xypoint shareholders received 4.2 …

With celebrity endorsements becoming common in advertisements for wireless carriers, Cingular Wireless knew it needed a recognizable figure to kick off the advertising campaign promoting its nationwide service. The country’s …

NEW YORK-Domestic wireless operators have begun to take prepaid services seriously, although it will be awhile before they approach the successful benchmark set by their European counterparts. Comfort with credit …

AMSTERDAM, The Netherlands-In a move that could further i-mode’s push into Europe, Telecom Italia Mobile said it will jointly develop and introduce a new mobile Internet concept for the pan-European …

Like the harmony of opposites, caution and adventure characterize the journey to the wide-scale rollout of GPRS. Vendors are playing starry-eyed idealists while operators are avoiding a possible precipice on …

In an age of customer-service fumbles and a plethora of services, high-tech wizards dream of bundling as the lightning rod to greater revenues. So far, theory has proved superior to …

DENVER, United States-Like the harmony of opposites, caution and adventure characterize the journey to the wide-scale rollout of General Packet Radio Service (GPRS). Vendors are playing starry-eyed idealists, while operators …