It is much more expensive to recapture a wireless customer who has churned than it is to keep a customer on your network, say some customer service experts. Providing good …
billing
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WASHINGTON-A year-end survey conducted by the Telecommunications Resellers Association revealed that 90 percent of respondents who sought to resell personal communications services were barred from doing so by carriers, and …
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Paging Network Inc. last week disclosed a plan to dramatically restructure its U.S. operations, the most notable aspect of which includes a 30-percent reduction in work force during the next …
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Two developers of handset-based prepaid technology are headed to court over alleged patent and trademark infringement. Telemac Corp. has filed a complaint in U.S. District Court in Oakland, Calif., against …
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MELVILLE, N.Y.-In-Touch Management Systems Inc. said it is providing the billing and management system for the MTV Pager Network, which gives customers special information about MTV programming and events. The …
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ITALY Business customers of Omnitel Pronto Italia now can call from Italy to Europe, the United States and Canada for the same price as local calls, announced Omnitel. “Italian telecommunications …
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Nextel Communications Inc. has purchased multiple Business Support and Control System software product licenses from LHS Group Inc. initially to support Nextel’s international operators in Argentina, Brazil, Mexico and the …
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Many telecommunications companies are banking on the fact that consumers want their long-distance, local, Internet, wireless and cable TV services-or some combination of these-bundled on one bill. Regional Bell operating …
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AT&T Corp. also told analysts it plans to push a calling party pays program for its wireless customers, as well as a dual-band, dual-mode handset with extended battery time. AT&T …
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ATLANTA- France Telecom subsidiary France Caraibe Mobiles plans to license LHS Group Inc.’s customer care and billing software for its cellular network, LHS announced. FCM provides digital and analog cellular …
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EL DORADO HILLS, Calif.-DigiPH PCS announced that it selected International Billing Services to provide its statement-processing services. Citing a need to bring services to market quickly, the startup communications company …
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Clarence Friend, a wireless industry veteran, founded Newport Beach, Calif.-based Cellular Development Systems L.P. to provide real-time call rating and billing services to the rental car industry. Now, about four …
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IRVINE, Calif.-L.M. Ericsson and Subscriber Computing Inc. entered a partnership agreement in which Ericsson plans to market SCI’s wireless intelligent network-based prepaid metered billing system for Advanced Mobile Phone Service …
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WASHINGTON-The Cellular Telecommunications Industry Association has completed work on a calling-party-pays standard scheduled for presentation to “appropriate industry standards bodies” this month and next in an effort to end the …
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Branding & Bundling for Telecommunications Service Providers JANUARY 21-23 IBC USA Conferences Inc. Wigwam Resort, Scottsdale, Ariz. (508) 481-6400. Supercomm Mexico ’98 JANUARY 21-23 The Telecommunications Industry Association. Mexico City. …
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CHICAGO-Competitive local exchange carrier USN Communications Inc. has increased the size of its initial public offering to 8 million shares, and plans to use some of the proceeds to add …
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WASHINGTON-Wireline telecommunications carriers are gearing up to offer two phases of number portability this year, after successfully winning a time extension from the Federal Communications Commission. Some in the wireless …
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Software developer US/Intelicom stands poised to capitalize on prepaid wireless, an industry segment some analysts expect to grow rapidly during the next few years. The company entered the prepaid arena …
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CULVER CITY, Calif.-UStel Inc. announced that its new proprietary, in-house billing service began operation after nine months of development and parallel testing. The company’s chief executive officer, Robert Diener, said …
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MOORESTOWN, N.J.-Axiom Inc., a billing data management solution provider, announced the opening of its first European customer support center. The new customer support center will be jointly operated by Axiom …
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STAMFORD, Conn.-International Telecommunication Data Systems Inc. and Computer Sciences Corp. announced that ITDS will buy TRIS, a cellular telephone billing unit of Computer Sciences, for $100 million. Under the terms …
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CHICAGO-Aerial Communications Inc. announced it applied to have its True Per-Second Billing service registered as a federal service mark. Saying it is one of the pioneering companies of per-second billing, …
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LONDON-Racal Telecom announced it has signed an agreement with U.K.-based Vodafone Distribution Ltd. to provide the corporate market with an integrated package of mobile and managed fixed voice and data …
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WASHINGTON-The government is expected to begin collecting subsidies from all eligible telecommunications providers this week for the universal service fund. The Federal Communications Commission recently adopted an order outlining the …
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Bill Jackson, a former military software developer who has made a career developing communications applications for top secret U.S. government operations, has brought his flexible style of software solutions to …
