ORLANDO, Fla.-"We here are circumscribed by a group that accepts and celebrates technology, but we are a very rare breed, a tribe that thinks it is uniquely important because our reality depends on it," said James A. Taylor, chief marketing officer for Iomega Corp.,...
WASHINGTON-NAACP President Kweisi Mfume last week called for a boycott of two top wireless firms-AirTouch Communications Inc. and AllTel Corp.-for inadequate representation of African Americans in employment and contracting practices, a backlash becoming more pronounced as a result of affirmative-action curbs and increased telecom...
CTIAChristopher Putala joined the Cellular Telecommunications Industry Association as vice president for congressional affairs. Putala worked for nine years with the Senate Judiciary Committee on a wide variety of law-enforcement issues and served as Democratic staff director and chief counsel for Sen. Joseph R....
CINCINNATI-Cincinnati Bell Wireless announced that it expanded its southwest Ohio operating region by launching personal communications services in Dayton.The launch coincides with the opening of four new Cincinnati Bell Wireless retail outlets. The launch is being coordinated through a management agreement with AT&T Wireless...
NEW YORK-Convergys Corp. scaled back and sold an initial public offering Aug. 12 that is the prelude to its spinoff from Cincinnati Bell Inc.Convergys sold 13 million shares of common stock at $15 each through an underwriting syndicate, jointly led by Morgan Stanley Dean...
CINCINNATI-Convergys Corp., a subsidiary of Cincinnati Bell Inc., filed an amendment to its registration statement related to the initial public offering of Convergys shares.The amended statement proposes to sell 18 million common shares for $17 to $19 each. Convergys granted the underwriters an overallotment...
EL DORADO HILLS, Calif.-International Billing Services' electronic billing solution will be offered to the entire client base of Cincinnati Bell Information Services, which provides billing and customer-support solutions to the communications industry, the companies said.According to the multiyear agreement, CBIS customers will have the...
DENVER, United States-Personal Communications Services (PCS) carriers have made significant inroads into the U.S. wireless telecommunications industry, weakening the entrenched cellular carriers' net additions and driving down airtime prices.The total number of PCS subscribers in the States reached 3.1 million during the first quarter...
CINCINNATI-Convergys Corp. has filed paperwork for an initial public offering of stock expected to raise $435 million.Convergys, a wholly owned subsidiary of Cincinnati Bell Inc., filed a registration statement with the Securities and Exchange Commission for the IPO. The joint lead managers of the...
CINCINNATI-Cincinnati Bell Wireless said it has launched personal communications services based on Time Division Multiple Access technology in the Cincinnati/Dayton/northern Kentucky market.The launch is coordinated through a management agreement with AT&T Wireless Services Inc., which holds the personal communications services license. AT&T Wireless and...
Cincinnati Bell Inc. said it will separate its billing and customer-management businesses into a new subsidiary and then spin it off in a tax-free distribution to Cincinnati Bell shareholders after taking the company public in May.The company also announced John T. LaMacchia, Cincinnati Bell's...
NEW YORK-Look no further than North American borders for the biggest near-term opportunities to provide billing and customer care systems.In recent years, the focus of procurement contract competition has been on supplying operations support systems, which include billing and customer care, to the green...
NEW YORK-Moody's Investors Service, New York, announced Feb. 27 it lowered its ratings on $489 million of Cincinnati Bell Inc. debt after conducting a two-month review.Moody's said it lowered by three notches, to Baa2 from A2, its investment grade rating of Cincinnati Bell's long-term...
Consumers in Cincinnati for the first time will be able to purchase local, long-distance, personal communications, Internet and satellite TV service from one provider and receive their charges on one bill. The service begins May 1.Cincinnati Bell Wireless, the subsidiary of local phone provider...
It is much more expensive to recapture a wireless customer who has churned than it is to keep a customer on your network, say some customer service experts. Providing good customer service not only keeps customers happy, but it also is becoming a differentiator...
WASHINGTON-Just who is WNP Communications Inc. in Earlysville, Va., and where did it come up with a $100 million upfront payment for the upcoming local multipoint distribution services auction, set for a Feb. 18 start date?This earnest-money payment eclipsed those forwarded by BCK/Rivgam L.L.C....
WASHINGTON-Some familiar heavy hitters have applied for a berth at the Feb. 18 start of the local multipoint distribution service auction, including Wall Street's Mario Gabelli and Cablevision's Robert Dolan; former Nextel Communications Inc. executive Jack Markell (now with Comcast Corp.); Haynes Griffin of...
NEW YORK-AT&T Wireless Services Inc. and Cincinnati Bell Wireless plan to team up to provide personal communications services in two urban Ohio markets, according to a joint venture between their parent companies.The agreement, subject to Federal Communications Commission approval, provides that Cincinnati Bell Wireless...
CINCINNATI-Cincinnati Bell Inc. and Comcast Cellular Communications Inc. signed an agreement to conduct a six-month program to test an integrated solution for managing customer churn, the companies announced.The solution integrates Cincinnati Bell's customer-care businesses with services from Cincinnati Bell Information Systems and Matrixx Marketing.The...
NEW YORK-AT&T Corp. and Cincinnati Bell Inc. announced a definitive agreement for Matrixx Marketing Inc., the teleservices unit of Cincinnati Bell, to acquire AT&T Solutions Customer Care for about $625 million in cash.Matrixx Marketing is an independent provider of outsourced customer care services whose...
NEW YORK-U.S. Digital Communications Inc., Calabasas, Calif., is a classic example in action of the old saying, "when the going gets tough, the tough get going."After seven years of bad luck trying to develop and market Web TV under the name of VisCorp, the...
NEW YORK-When looking for the causes of customer churn, executives of cellular and personal communications services carriers should "start with the man in the mirror," to borrow words from pop singer Michael Jackson."In many ways, it's not the customers who have caused churn; it's...
NEW YORK-Moody's Investors Service announced May 21 it raised the investment grade ratings on the outstanding senior unsecured debt of Cincinnati Bell Inc. to A2 from A3.A key factor in the New York-based rating agency's upgrade decision is the status of a significant subsidiary...
NEW YORK-Moody's Investors Service announced May 21 it raised the investment grade ratings on the outstanding senior unsecured debt of Cincinnati Bell Inc. to A2 from A3.A key factor in the New York-based rating agency's upgrade decision is the status of a significant subsidiary...
