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All they want for Christmas is high-tech devices

U.S. consumers will be shopping for high-tech phones to take advantage of new high-speed networks this holiday season, according to a new study from Boston-based research firm Compete Inc.. Instead of bargain-basement voice-only phones, users are shopping for gadgets with Bluetooth technology, MP3 capability...

Razr, Sidekick top holiday wish lists, Compete finds

BOSTON-Motorola Inc.'s Razr phone and Danger Inc.'s Sidekick II will find their way into more Christmas stockings this year than other devices.The Razr and the Sidekick II top holiday shopping lists this season, according to new research from Compete Inc. The company noted consumers...

Compete unveils customer loyalty platform

BOSTON-Online predictive market research firm Compete Inc. unveiled its VoiceBox customer communications and loyalty platform, which the firm said is designed to help wireless carriers extend and deepen their customer relationships. The platform is a permission-based marketing tool that requires a customer to download...

Carriers must reduce acquisition costs to make thrifty customers profitable

Continued growth in the wireless industry is likely to come from untapped market segments that may not prove as financially rewarding as the saturated early-adopter segments, according to a new report from Compete Inc. and Bear, Stearns & Co. Inc. The report, "Characteristics of...