Consumer Reports

WASHINGTON-The California Public Utilities Commission’s decision to suspend the telecom consumer bill of rights could prompt a showdown between GOP Gov. Arnold Schwarzenegger and the Democratic-controlled state legislature, a battle …

In addition to its carrier rankings, Consumer Reports also posted consumer rankings for handsets from the major carriers. Those rankings were dominated by Asians manufacturers. LG Electronics’ VX7000 and Kyocera …

Consumers’ love-hate relationship with the wireless industry appears to be as contentious as ever. The latest survey and rankings released by Consumer Reports showed that despite the near-record-level of customer …

The following is a list of headlines ranked by the highest number of page views on RCRNews.com during 2004. 1. Dec. 10, Report: Sprint/Nextel reach tentative $36B deal 2. Jan. …

Citing the need to support two networks serving more than 20 million subscribers, its future ability to provide wireless data services on par with its CDMA-based competitors and poor results …

In addition to the freedom of keeping your cell-phone number when switching between carriers, local number portability has also brought frustration for some porting customers who-after finally freeing themselves from …

WASHINGTON-Consumer Union, which publishes Consumer Reports magazine, said nearly 8,000 letters from wireless consumers were delivered this week to wireless companies by the organization’s EscapeCellHell.org campaign calling for better contract …

The latest issue of Consumer Reports, published by nonprofit Consumers Union, comes down hard on the wireless industry in its annual wireless consumer review, referred to facetiously as an “Annual …

Consumer Reports bashed the wireless industry again in its second annual survey of rating wireless providers. It’s safe to say carriers flunked in the magazine’s eyes. The editor of Consumer …

Sprint PCS expanded its visual data offering last week with the launch of its Video Mail service, which allows customers to send and receive video clips up to 15 seconds …

YONKERS, N.Y.-AvantGo Inc., announced its new “Consumer Reports to Go” service, which offers buying advice from selected Consumer Reports on personal digital assistants. The agreement between Consumers Union, the publisher …

WASHINGTON-Marcia Spielholz, the California woman whose emergency 911 cellular phone call went unanswered in 1994 during an attempted auto theft in which she was shot in the face, plans to …

‘Tis the season to buy! And with some wireless carriers estimating that between 30 percent and 40 percent of their business takes place this quarter, the industry should be as …