Regional carrier SunCom Wireless has renewed its billing operations contract with Convergys Corp. for an additional five years. Financial terms of the agreement were not disclosed. Berwyn, Pa.-based SunCom has more than 1 million customers and has been a client of Convergys' since 1997.
PURCHASE, N.Y.—MasterCard Worldwide customers can find nearby ATMs with their mobile phones thanks to a new application from Mobile 365. Under the new service, Mobile users can dial an 800 number and enter their location information to receive a text message detailing the location...
PURCHASE, N.Y.—MasterCard Worldwide customers can find nearby ATMs with their mobile phones thanks to a new application from Mobile 365. Under the new service, Mobile users can dial an 800 number and enter their location information to receive a text message detailing the location...
Within the past two years, the number of national carriers in the U.S. has gone from six to four. Between Cingular Wireless L.L.C.'s acquisition of AT&T Wireless Services Inc. and Sprint Corp.'s acquisition of Nextel Communications Inc., the companies that need to have their...
Brightpoint Inc. said it will continue to be the exclusive authorized distributor for Nokia Corp. phones in the United States through 2007. The companies announced the extension of an existing agreement that sees Brightpoint deliver Nokia's wares to carriers, mobile virtual network operators, independent...
The following list includes ratings changes and financial information for wireless companies announced this week by investment-banking and financial-services firms. CarriersLehman Brothers upgraded its rating on CenturyTel Inc. from underweight to equal weight and raised its price target on the company to $38 from...
CINCINNATI-Sprint Nextel Corp. said it plans to phase out its billing relationship with Convergys Corp. and has signed a preliminary agreement with Amdocs Ltd. for a single billing and customer care platform to serve all of its wireless subscribers. Plans call for Sprint Nextel...
CINCINNATI-Convergys Corp., which provides outsourced customer services, human resources and billing services for some telecom companies, has slashed its fourth-quarter earnings projections by more than half. The company said it expects fourth-quarter earnings to be 14 cents per share instead of the 30 cents...
CINCINNATI-Convergys Corp., which provides outsourced customer services, human resources and billing services for some telecom companies, has slashed its fourth-quarter earnings projections by more than half. The company said it expects fourth-quarter earnings to be 14 cents per share instead of the 30 cents...
CINCINNATI-Cingular Wireless L.L.C. extended its contract with Convergys Corp. The deal calls for Convergys to manage and support billing for Cingular's customers on its Customer Assistance Resource Environment billing system.Convergys said it will continue to operate its CARE billing system as well as provide...
RUSSIAInfiNet Wireless, which provides broadband wireless access and pre-WiMAX equipment, said Enforta BV selected it to provide equipment for a nationwide broadband network in Russia. The network is expected to span 28 major cities and be constructed during the next two years. InfiNet will...
The following list includes ratings changes and financial information for wireless companies announced this week by investment-banking and financial-services firms.CarriersRobert W. Baird adjusted estimates on Alltel Corp. following the company's third-quarter report. Baird raised its estimates on Alltel to EPS of $3.45 from $3.38...
SAO PAULO, Brazil-South American carrier Vivo announced a series of new partnerships with vendors including Convergys Corp., Motorola Inc. and Nortel Networks Corp. Vivo is a joint venture of Portugal Telecom and Telefonica Moviles SA and counts 28 million customers in Brazil.Vivo announced it...
Bolstered by a relatively speedy and uneventful approval process and a new ticker symbol that began trading on the New York Stock Exchange last week, Sprint Nextel Corp. said it is in position to become a differentiated wireless provider focused on providing advanced services...
SAN FRANCISCO-ESPN has tapped Visage Mobile to support ESPN Mobile, the company's mobile virtual network operator service scheduled to launch early next year. Visage and Convergys Corp. formed an exclusive partnership in 2003 to integrate technologies from both companies to create an end-to-end MVNO...
SAN FRANCISCO-ESPN has tapped Visage Mobile to support ESPN Mobile, the company's mobile virtual network operator service scheduled to launch early next year. Visage and Convergys Corp. formed an exclusive partnership in 2003 to integrate technologies from both companies to create an end-to-end MVNO...
CINCINNATI-ESPN announced it will use billing services from Convergys Corp. for its ESPN Mobile mobile virtual network operator offering."We continue to focus on serving fans and creating the best experience we can, and we want to ensure the billing process runs smoothly for fans,"...
BEDMINSTER, N.J.-Verizon Wireless said it has implemented Convergys Corp.'s Infinys rating and billing software within its systems architecture to support its growing wireless data offerings. Convergys added that the Infinys solution would allow Verizon Wireless to customize its software to meet specific billing and...
OVERLAND PARK, Kan.-Sprint Corp. reported a three-year, multimillion dollar agreement with integrated billing services provider Convergys to provide domestic wireless, global data networking and voice solutions. Sprint, which is one of Convergys' largest clients, said it will provide a mix of devices as part...
OVERLAND PARK, Kan.-Sprint Corp. reported a three-year, multi-million dollar agreement with integrated billing services provider Convergys to provide domestic wireless, global data networking and voice solutions. Sprint, which is one of Convergys' largest clients, said that it will provide a mix of devices as...
Cingular Wireless L.L.C.'s integration of AT&T Wireless Services Inc. gained steam last week as Cingular converted more than 1,000 AWS retail outlets to the Cingular moniker. The timing of the conversion was important as Cingular had previously stated it wanted to provide a seamless...
Amdocs and Nextel Communications Inc. have extended their managed services agreement, initially signed in 2000, by more than two years, to the end of 2011. Nextel and Amdocs said they will continue working together to enhance Nextel's customer care and core billing operations, including...
CINCINNATI-Convergys Corp. said it has signed a long-term contract to provide its Atlys billing solution to Vivo, a joint venture led by Portugal Telecom and Telefonica Mobiles SA that provides wireless service in Brazil.Convergys will license its Atlys billing solution and use its local...
Expanding on the continued need for roaming between divergent Wi-Fi networks, Nomadix Corp. launched its NIS Roaming service connectivity solution that the company said aggregates devices running the company's NSE service engine to create a managed roaming footprint for subscribers. Nomadix explained the "bi-directional...
