CINCINNATI-Billing solutions provider Convergys Corp. has been awarded a patent for its System and Method for Performance Monitoring of Application Code. The company's patents and patents-pending now total 59.
CINCINNATI-Billing solutions provider Convergys Corp. opened a regional office in Beijing to cater to clients in the People's Republic of China, including Hong Kong, and the Republic of Korea."We see today's opening of our Beijing office as a milestone in our international expansion to...
CINCINNATI-Convergys Corp. announced it has acquired the business and assets of bankrupt TelesensKSCL Ltd. of Edinburgh, Scotland, a subsidiary of TelesensKSCL AG of Cologne, Germany.TelesensKSCL, which was a developer and licenser of billing systems for voice and data services to 19 million telecommunications customers...
CINCINNATI—Convergys Corp. announced it has signed a five-year billing and customer care contract to provide its Atlys billing product to PrimeCo Personal Communications to support PrimeCo's digital wireless offerings.PrimeCo is upgrading to Atlys Release 8.0 from a previous Convergys product.
NEW YORK—Under the terms of a service bureau agreement announced Feb. 7, Convergys' Geneva Active Revenue Management software is providing billing and customer care support for Compaq Computer Corp. iPAQ and iPAQ BlackBerry devices.The Geneva ARM software provides real-time, transaction-based rating and billing, and...
HELSINKI, Finland, and SINGAPORE—Thailand's Advanced Info Service (AIS) announced separate agreements with Finnish company Comptel and U.S.-based Convergys.AIS has purchased Comptel's MDS mediation and provisioning system for the operator's existing GSM network and its future General Packet Radio Service (GPRS) network. The value of...
CINCINNATI—TeleCorp PCS signed a contract with Convergys Corp. to use its Atlys end-to-end billing and customer care products in TeleCorp's service bureau environment. The contract replaces an agreement signed in 1998 and extends the relationship through 2006.
Handsets/wireless devicesSonySony Electronics unveiled its CLIE handhePEG-T415 ld with reduced profile, featuring a slim design with aluminum case and enhanced infrared port for controlling audio and video equipment. The company also...
CINCINNATI—Convergys Corp. and e-Payment technology provider iPIN have joined to offer a new solution covering rating, billing and e-payments.Convergys' Geneva ARM software will be integrated with the iPIN e-Payment platform and the two companies will join for marketing and sales activities. In addition, iPIN...
CINCINNATI—Convergys Corp. has released version 5.0 of its Geneva Active Revenue Management (ARM) software.Convergys said the new version of Geneva addresses the needs of its clients with new functionality and operability enhancements. For example, version 5.0 allows operators to bundle and deliver content, commerce...
H.O. SystemsH.O. Systems has chosen Scott Berry as vice president of professional services. His 12 years of industry experience includes executive positions at Alltel, Convergys and Cellular One. At H.O., Berry will be responsible for streamlining and growing business operations for the company. Of...
NEW YORK-A noteworthy dynamic has developed in which major players like AT&T Wireless Services Inc., Cingular Wireless and Sprint PCS are actively promoting prepaid services, while smaller providers like Dobson Communications Corp. and TeleCorp PCS want to minimize its role."The irony is not lost...
CINCINNATI-Happy with his company's first-quarter 2001 results, Jim Orr, Convergys Corp.'s chairman, president and chief executive officer, explained: "All of our key financial metrics are growing led by increasing subscriber counts and greater outsourcing needs, as well as the expansion of the market for broadband...
AWRApplied Wave Research appointed Ronald Patston as vice president of marketing. Prior to joining AWR, Patston held several positions in various companies in the wireless and EDA industry including Agilent Technologies, Verticom Inc. and Hewlett Packard. As VP of marketing, Patston will lead AWR's...
CINCINNATI-Integrated billing and customer-care services provider Convergys Corp. and Geneva Technology Ltd., a billing software provider based in Cambridge, England, have agreed to merge in a stock-for-stock transaction, the companies announced. Based on Convergys' closing stock price March 5 of $39.35, the deal is...
CINCINNATI-Sprint PCS renewed its billing contract with Convergys Corp., a provider of integrated billing and customer care."We're proud of Sprint PCS' achievements and pleased the company has continued its relationship with us for our billing and customer care services," said Bob Marino, president of...
We have e-mail, e-commerce and e-tailers, among other "electronic" conveniences. The "e" phenomenon has spread quickly across all aspects of business and industry, and now wireless customers with questions or problems can access "e-customer service" to find help.Of course, customers still have the option...
U.S. WirelessThe board of directors of U.S. Wireless Corp. announced the appointment of Dale Stone as president, chief operating officer and member of the board of directors. Stone is the former president of Qualcomm Inc.'s infrastructure division.TellabsRichard Notebaert, retired chairman and chief executive officer...
LightbridgeJoseph Tibbetts Jr. resigned from Lightbridge Inc. as the company's chief financial officer in order to pursue an opportunity in venture capital.U.S. Wireless DataCharles Leone accepted the posts of chief financial officer and chief operating officer for U.S. Wireless Data Inc. Leone will be...
CINCINNATI-Convergys Corp. announced it signed a six-year contract with South America's largest cellular operator, Telesp Celular S.A., to supply the company's billing and customer care solutions.Convergys will customize, manage and operate its Atlys billing and customer care solution in a data center staffed and...
CINCINNATI-Convergys Corp. announced it added PricewaterhouseCoopers L.L.P. as a qualified global systems integrator for the company's new Atlys wireless customer care and billing solution.The integrator program provides for the implementation of Atlys, training the practice staff of the systems integrator and periodically sharing Atlys...
HarrisHarris Corp. previewed its ClearBurst 2.5/3.4/10.5 GHz point-to-multipoint system, the newest addition to the Harris broadband wireless access product line, which is intended for deployment by public service providers as well as private network operators. The ClearBurst product offers a solution for delivering Time...
