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Reader Forum: Digital transformation in the rapidly evolving mobile age requires letting go

While there are many benefits to living and working in our always-on connected world, there is one downside for business: It takes a lot more to impress mobile consumers than it did just a few years ago. Those awestruck early adopters who interacted with smartphone...

Reader Forum: Exceeding customer expectations in a multidevice world

Editor’s Note: In an attempt to broaden our interaction with our readers we have created this Reader Forum for those with something meaningful to say to the wireless industry. We want to keep this as open as possible, but we maintain some editorial control...