Forrester Research

Air2Web will launch an updated version of its instant-messaging offering this week, targeting on-the-go workers who use desktop clients like IBM’s Lotus Sametime, Microsoft LCS and Jabber. The new product …

The number of households that use mobile phones is increasing, but levels of customer satisfaction are on the decline, according to new research from Forrester Research Inc. Two-thirds of U.S. …

Despite a rash of operational difficulties during the past several years that led to its eventual sale to rival Cingular Wireless L.L.C., Forrester Research Inc. found that AT&T Wireless Services …

Despite a rash of operational difficulties during the past several years that led to its eventual sale to rival Cingular Wireless L.L.C., research firm Forrester Research Inc. found that AT&T …

LONDON-Legal digital music downloads via the Internet and mobile phones exploded in 2004 even as illegal downloads continued to plague the recording industry, according to a study released Thursday. According …

It seems the wireless machine-to-machine market is finally coming into its own. The industry now boasts a range of players including major names like Nokia Corp. and IBM Corp., it …

WASHINGTON-Wireless and high-tech vendors are undergoing a serious re-examination of policies they advocate before Congress, regulatory agencies and the White House in light of a growing outsourcing trend that some …

PRINCETON JUNCTION, N.J.-Executives from Computer Associates International, Forrester Research Inc., Hypercom and the Transportation Security Administration have been tapped to be speakers during the Smart Card Alliance’s conference, Feb. 12-13 …

OXFORD, United Kingdom-If you believe the latest predictions from the handset manufacturers and market research firms, then mobile gaming is set to become a major business for mobile operators. Nokia …

Hoping to soothe the Bluetooth community’s fears over last month’s announcement from Microsoft Corp. that it would not support the wireless technology in its upcoming Windows XP platform, Widcomm Inc. …

Verizon Wireless’ recent announcement that it would back laws restricting the use of cell phones while driving in Illinois may pump fresh life into attempts by local communities across the …

E2open has opened its doors. The new electronics marketplace sports 10 high-powered founders, including IBM Corp., Hitachi and Nortel Networks. With this backing, e2open aspires to be nothing less than …

NEW YORK-Like the Wizard of Oz working the controls unseen, electronic commerce could soon become the primary delivery and fulfillment mechanism for all goods and services, regardless of whether consumers …

Web sites that offer comparison shopping for wireless phones and services appear to be a dime a dozen these days. Consumers go to these sites because they promise to be …

NEW YORK-“We’ve done the really easy stuff, and now the fun begins,” Ivan Seidenberg, chairman and chief executive officer of Bell Atlantic Corp., said in a keynote address Oct. 7 …

The race is on for local multipoint distribution service carriers to launch service, but many players remain confused about which services to offer and which markets to target. “One of …

WASHINGTON-No one was more surprised at the eventual outcome of the most recent Federal Communications Commission spectrum auction as was Thomas Jones, president of WNP Communications Inc., who walked away …

NEW YORK-Wireless online financial information services are a hot item, judging from the flurry of recent announcements about new offerings in this category. w-Trade Technologies, New York, said AT&T Wireless …

Personal communications services developers-both veterans and rookies-are preparing to gorge themselves on the mass market for anytime, anywhere communications. It certainly is a time of high hopes, great expectations and …