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Trimming churn with customer churn analytics

Churn is one of the most important metrics by which an operator is measured. In a saturated telecom market such as the U.S., it becomes particularly important to keep customers because it is so much more expensive to acquire new ones. But churn-related analytics...

Q&A with Globys: Big data trends in 2015

Globys uses big data analytics as the underpinning for its offerings for mobile operators, particularly in terms of marketing. RCR Wireless News posed a series of questions on big data trends to Globys' CEO Derek Edwards, with an eye toward what value big data brings...