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Four ways CSPs can use AI to gain new subscriber insights, out-market OTT competitors and deliver a better customer experience (Reader Forum)

Service providers are sitting on more marketable data than even Google -- but they’ve been slow to harness it for profit. Here are some ways they can turn things around Not even Google can rival the wealth of consumer data that communication service providers (CSPs)...

Complexity of 5G requires automation of network operations

The role of AI in transforming network operations management The deployment of 5G will see a massive increase in radio sites as operators densify networks to support incredible concentrations of devices and dramatic increases in throughput. At the same time, 5G will support a huge...

Analyst Angle: Extracting and correlating relevant QoE and KPI data, using analytics

A conversation about QoE with Anil Singh, Director of Product Management, RAN Download a transcript of the interview and be the first to receive the Getting the best QoE report Operators have access to extremely granular data on their networks and their subscribers. To benefit from this data...

Reality Check: Conducting the digital symphony of the industrial Internet

The “Internet of Things” is growing at a phenomenal pace. Estimates about how many connected devices will be in operation by 2020 range from 25 billion to 75 billion. Even conservative analysts expect the amount of connected devices to quintuple over the next five...

Using real-time analytics to boost CRM performance

Guavus notes the importance of analytics to CRM Customer relationship management has always been a serious subject for mobile operators. As in most markets around the world, the wireless communications space often has more competitors than other communication segments, forcing mobile operators to remain especially...