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Hurricane recovery update: Post-Milton work continues, Helene outages persist in NC, TN

Wireless and wireline service providers continue to make progress in repairing and restoring connectivity in the wake of hurricanes Helene and Milton. According to figures reported to the Federal Communications Commission as of Monday, 7.2% of sites continued to be out in affected areas...

Post-Beryl cellular network, power outages linger

Roughly 30% of sites are impacted in six south Texas counties; carriers focus on refueling generators at hundreds of sites As mobile network operators work to restore service in the wake of Hurricane Beryl's strike upon southeastern Texas, the Federal Communications Commission says that roughly...

As Dorian rolls in, network providers brace for impact

Hurricane Dorian continues to crawl along the coast of Florida, and communications providers along the Southeast coast are braced for its impacts. The slow-moving storm has been downgraded to a Category 2 hurricane, with winds of about 105 miles per hour, after battering the...

FCC asks industry to report on network resiliency

The Federal Communications Commission is re-examining a voluntary framework on network resiliency that was put together two years ago and asking mobile carriers to report on how they used that framework and whether they are doing all they can to promote rapid network recovery...

Telecom Tweets of the Week: On to Irma

Another week, another potentially catastrophic hurricane -- is this what the rest of the 2017 hurricane season is going to look like? Let's hope not (stay away, Jose!). Irma has reportedly taken out all of the cellular towers on some Caribbean islands, on its path...

Carriers waive customer fees, deal with flooding from Hurricane Harvey

Hurricane Harvey leads to massive flooding, power outages; carriers offer free service in impacted areas As Houston continues to be deluged with rain, the four national wireless carriers are waiving customer fees for voice, data and/or text in the most heavily impacted areas, as they...

Hurricane season is here and carriers are hardening networks

Verizon and AT&T invest in disaster prep initiatives The six-month Atlantic hurricane season kicked off on June 1 and Verizon Wireless and AT&T Mobility have made a point to harden wireless infrastructure to ensure disaster-struck areas can maintain connectivity during and after a storm event. Verizon...