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In the face of unprecedented worldwide growth in the use of mobile devices, mobile network operators are severely challenged to deliver the applications and performance users are demanding.

The network challenges facing mobile operators change over time. At the onset of digital cellular (PCS), carriers purchased spectrum and then focused on building their networks, deploying tens of thousands …

PHILADELPHIA — The old model of simply selling equipment to government and public safety agencies is no longer the right way of doing things, Bill Iannaci, director of civil communications …

Editor’s Note: Welcome to our weekly Reality Check column. We’ve gathered a group of visionaries and veterans in the mobile industry to give their insights into the marketplace. It was …

Contract customers are more satisfied with their customer care than no-contract or prepaid customers, according to a new study from J.D. Power and Associates. Among contract customers, Verizon Wireless (VZ) …

Exalt Communications announced that Will County 911 in Illinois has deployed the company’s microwave backhaul systems to connect its new dispatch center, also known as public safety answering point (PSAP), …

Communications service providers are fighting internal battles between their financial, IT and marketing departments that prevent them from deploying innovative plans that would help them retain customers and increase consumer …

GUANGZHOU, China – China Telecom is revamping its enterprise-focused practice to better help those vertical-market customers conduct their business more efficiently, said Liang Zhiping, director of VIP Customer Department at …

GUANGHZOU, China – Transformation. The phrase was an overarching theme during a couple of events here as operators and equipment vendors evolve to meet challenges that arise from a fast-paced …

BROOMFIELD, Colo.—Service providers are not the enemy of application developers, despite a preconceived notion that they are, Alcatel-Lucent’s Laura Merling told a crowd of developers at this morning’s Glue Conference …

Editor’s Note: Welcome to our weekly Reader Forum section. In an attempt to broaden our interaction with our readers we have created this forum for those with something meaningful to …

Editor’s Note: Welcome to our weekly Reader Forum section. In an attempt to broaden our interaction with our readers we have created this forum for those with something meaningful to …

The Federal Communications Commission adopted rules mandating that wireless operators offer data roaming on what it calls commercially reasonable terms and conditions along a 3:2 party-line vote, with Republicans Robert …

Few carriers have garnered more curious glances in the past several months than LightSquared, which is in the midst of rolling out a wholesale wireless network using a hybrid satellite/terrestrial …