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CHURN SOLUTIONS HELP INDUSTRY RETAIN CUSTOMERS

A cellular carrier loses the equivalent of its entire customer base in three to five years, say industry estimates. Not only does churn amount to missed revenue, but increasing industry competition, high subscriber acquisition costs and sinking revenue per subscriber equates to serious loss.Churn...

LIGHTBRIDGE OFFERS NEW CELLULAR FRAUD AMMUNITION

Lightbridge Inc. recently activated two new weapons for fighting subscription and true identity cellular fraud. Fraud Sentinel is the complete package including Postalpro, Fraud Detect and the company's hallmark product, ProFile.Carriers "were clamoring for analysis on the front-end," said Michelle Wheeler, product manager for...

AT&T INTRODUCES KIOSK SALES FOR CELLULAR PHONES IN FLORIDA

ORLANDO, Fla.-AT&T Wireless Services Inc. in Florida announced it will market wireless telephones using an automated kiosk that dispenses ready-to-use cellular phones directly to the customer.The Interactive Retail Information System, developed by Lightbridge Inc., is fully automated and provides a number of customer services,...

PEOPLE

Securicor Wireless Networks has named Greg Kleven vice president of worldwide sales. Kleven will plan, implement and head all global sales programs for the company. Previously, Kleven worked for Sequent Computer Systems where he created its Telecommunications American Operation, which consists of major account...

BUSINESS BRIEFS

Notable Technologies Inc. of Bellevue, Wash., has partnered with the National Dispatch Center Inc. to develop and deliver information services for paging, Cellular Digital Packet Data and personal communications services networks. Notable will serve as NDC's preferred provider of personal information services to be...

PEOPLE

Cellular One of Ohio and Michigan announced Lindsay Notwell has been appointed director of wireless data, heading up this new department. Notwell will be responsible for building and managing the wireless data group and supervise the rollout of various wireless programs. Prior to Cellular...