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Shoppers prefer Wal-Mart, RadioShack over carrier stores

PORT WASHINGTON, New York-Big-box retailers deliver a better shopping experience for mobile phone users than wireless operators do through their own branded outlets, according to a study from The NPD Group.The survey of 2,100 consumers found that while 68 percent of all mobile phone...

VoIP deployments to triple by 2007

LONDON-A new study by Infonetics Research says deployments of Voice over Internet Protocol are set to triple in the next two years, jumping from 10 percent in 2005 to 31 percent in 2007. Infonetics Research said the growth in deployments is being driven by...

Roaming charges spike during summer

SAN FRANCISCO-Citing increased summer travel, performance measurement firm Telephia reported that wireless customers paid 15 percent more in roaming charges in the third quarter compared with the first three months of this year. Telephia noted in its Customer Value Metric report that wireless customers...

Motorola dominates U.S. mobile-phone market; Nokia in 4th place

The world's No. 2 handset maker Motorola Inc. continued to dominate the fractured U.S. mobile-phone market in the third quarter, while the world's largest handset supplier, Nokia Corp., sits at a distant fourth place.According to numbers from research and consulting firm Strategy Analytics, Motorola...

Wireless OSS to reach $13 billion this year

BOONTON, N.J.-The global wireless operations support systems market is expected to grow to more than $13 billion this year, according a new study by Insight Research.OSS is the IT infrastructure that performs customer care, provisioning and management functions in wireless networks.The report said wireless...

AOL finds continued interest in wireless IM

DULLES, Va.-Wireless instant messaging continues to surge, with one-third of all desktop IM users sending instant or text messages from cell phones at least once a week, according to a study from America Online Inc.The Internet giant's third annual survey found that nearly half...

U.S. messaging proceeds to top $16 billion by 2008

WASHINGTON-Wireless messaging revenue in the United States more than doubled last year from 2003 and is expected to grow strongly during the next five years, according to figures from research from Analysys Research.Wireless data accounted for less than 5 percent of U.S. operators' total...

N. American capex up in 3Q, Ovum says

BOSTON-Capital expenditures are on track for double-digit growth in 2005 in North America, according to a third-quarter analysis from research firm Ovum-RHK. Mobile revenues clocked in at $ 30 billion, up 15 percent year-over-year; Mobile capex added up to $ 4.8 billion, up 10 percent; Wireline...

When the going gets rough, wireless users usually give up

NETANYA, Israel-Mobile users who have trouble accessing data services are far more likely to give up than to seek help from their operator or mobile content provider, according to research from NOP.The survey, which was commissioned by Israeli mobile software developer Olista, found that...

Cost, quality remain concerns for mobile Internet users

CHICAGO-More than half of the world's mobile phone users with multimedia handsets use their phones to access the Internet or check e-mail at least once a month, according to a report from Mobinet.The survey, initiated by consulting firm A.T. Kearney and Cambridge University's Judge...

Demographics vary on wireless Web

SAN FRANCISCO-Audience demographics vary drastically among U.S. mobile sports Web sites, according to a study from research firm Telephia.Figures from the company's monthly report indicate wireless users who visited CNN-Sports Illustrated on their handsets were twice as likely to be black as visitors to...

Study shows chip sales sagging

TEMPE, Ariz.-Research firm Forward Concepts lowered its 2005 digital signal processor forecast to 5 percent revenue growth, or to about the $8.2 billion level. The market research firm also lowered its earlier 2006 forecast to 15-percent growth and revised its forecasts through 2009, saying...

Higher penetration rates invite increased scrutiny on how customers are counted

One factor many investors look at before sinking money into the wireless industry has been the ability of wireless devices to penetrate the general population. During the past several years, penetration rates have ballooned from around 50 percent to nearly 70 percent, coinciding with...

Verizon Wireless posts strong 3Q results: Continues to lead industry in growth

Verizon Wireless continued to dominate its competitors during the third quarter by adding more than 1.9 million net customers. The strong growth was a 15-percent improvement on the 1.7 million the carrier added last year and handily trumped the 969,000 direct customers added by...

Sierra gains new CEO, posts revenues above guidance

VANCOUVER, British Columbia-Sierra Wireless Inc. reported $27.5 million in revenues and a net loss of $3.1 million for the third quarter. The company also scored a new chief executive, Jason Cohenour, a Sierra veteran who was appointed the company's chief operating officer last year.Sierra's...

Mobile messaging set to swell in US

CAMBRIDGE, U.K.-Mobile messaging revenues from U.S. mobile subscribers more than doubled in 2004 from the previous year and will account for 10 percent of total wireless service revenues by 2008, according to new research from Analysis.Mobile data accounted for less than 5 percent of...

Wireless enjoys increased venture capital

WASHINGTON-The wireless sector showed steady growth in venture-capital financing during the third quarter, according to the MoneyTree Survey by PricewaterhouseCoopers, Thomson Venture Economics and the National Venture Capital Association.One hundred fourteen wireless companies have received a total of $984 million in VC financing so...

U.S. phone users demand simple, flashy devices

WESTLAKE VILLAGE, Calif.-According to new research from J.D. Power and Associates, U.S. mobile phone owners are becoming increasingly concerned with their phones' design and ease of use. "As more services are added to the phone, the ability to navigate around the handset in an...

Mobile middleware market on trajectory according to IDC

FRAMINGHAM, Mass.-The mobile middleware market has become a half billion-dollar industry and will increase to $1.4 billion by 2009, according to a study from research firm IDC.The mobile middleware market has seen a flurry of acquisitions, customer wins and new product launches in the...

Mobile music takes slice of worldwide music pie

LONDON-Mobile music accounts for nearly 15 percent of the worldwide music market, generating $4.4 billion in revenue this year and nearly $6 billion in 2006, according to a study from U.K. consultant firm DhaliwalBrown.The report claims mobile music-including ringtones, ringback tones and full-track downloads-is...

Compete unveils customer loyalty platform

BOSTON-Online predictive market research firm Compete Inc. unveiled its VoiceBox customer communications and loyalty platform, which the firm said is designed to help wireless carriers extend and deepen their customer relationships. The platform is a permission-based marketing tool that requires a customer to download...

Texas Instruments leads 3G chip race, but market only on first lap

The W-CDMA race has just started, but chipset vendors from all corners of the industry are driving to play in the nascent but growing market. Already, industry heavyweights Texas Instruments Inc., Freescale Semiconductor Inc., Qualcomm Inc. and others have vaulted into the space. Although...

Worldwide phone shipments hit 200M mark

FRAMINGHAM, Mass.-New product launches and portfolio updates helped the worldwide phone market surpass 200 million units shipped in the third quarter of 2005, according to a report from IDC.The firm's quarterly wireless handset report indicates shipments rose 19 percent year-over-year and 8.8 percent from...

Global ARPU drops 13%, study finds

WASHINGTON-Despite the increasing use of wireless services worldwide, companies offering wireless services have seen their monthly recurring revenues drop by 13 percent during the past year, according to a report from TeleGeography Research.The report found that global wireless average revenue per user fell from...