Wireless customers aren't pleased with their retail sales experience, and their opinion of it has gotten steadily worse since 2006, according to the most recent survey of retail sales satisfaction from J.D. Power and Associates. The semi-annual survey examined evaluations from more than 6,300...
The Apple Inc. iPhone has been AT&T Mobility's top-selling handset since its launch June 29, according to new data from Strategy Analytics, and is now the fourth-hottest selling device on the United States market."The iPhone has quickly assumed a leading market-share position (in the...
Text-to-vote campaigns are changing TV viewing habits dramatically, and TV programming is pushing the popularity of text campaigns.And so it was that I watched "Dancing with the Stars" last Tuesday. For the uninitiated, Wayne Newton got kicked off the contest. America voted correctly. If...
Editor's Note: Welcome to Reality Check, a feature for RCR Wireless News' new weekly e-mail service, Mobile Content and Culture. We've gathered a group of visionaries and veterans in the mobile content industry to give their insights into the marketplace. In the coming weeks...
SPRINT NEXTEL CORP.'S OPERATIONAL STRUGGLES sunk to new lows last week as the nation's No. 3 carrier had its CEO step down and the company reported that it would not meet its guidance for the year.The carrier noted that it lost 337,000 postpaid customers...
Triple-play bundles work, but the quadplay is as yet unproven as a strategy by which operators can improve revenues and reduce churn, according to a new report by global telecom advisory firm Analysys.Analysys found that triple-play packages have helped U.S. cable operators to double...
Despite Bluetooth's growth and success in the mobile market, the technology faces challenges as it moves into the automobile space, according to a new report from IMS Research.The firm noted Bluetooth is available in about 500 million handsets worldwide and Bluetooth technology handsfree profiles...
Sprint Nextel Corp. shares have taken a hit on the news that company would not meet its guidance for the year and that CEO Gary Forsee had stepped down. The carrier's stock has been falling since rumors of Forsee's departure arose late last week,...
Bowing to shareholder pressure in the face of poor performance, Sprint Nextel Corp. Chairman, President and CEO Gary Forsee will step down effective immediately. The company also pre-released a few metrics for the third quarter and said it lost nearly 340,000 postpaid wireless customers...
The Weather Channel Interactive is touting a new study it says supports the effectiveness of advertising on the mobile Web.The study, which was commissioned by TWC and carried out by marketing research firm Dynamic Logic, found that a recent campaign for Hampton Hotels resulted...
A new study from Informa Telecoms & Media predicts there will be 435 million Session Initiation Protocol-enabled mobile phone users by 2012.The research firm said SIP-enabled mobile phones will number about 275 million this year. It expects the market to show strong growth between...
A new class of devices is ahead as everyday consumer electronics and mobile broadband converge, according to ABI Research."The market for cellular-enabled consumer electronics devices will gather momentum in 2008 and 2009 with Qualcomm Inc.'s Snapdragon platform. As mobile WiMAX networks increase their coverage,...
More than 2 million U.S. households have direct connections into high-speed fiber networks, according to a new study by the Fiber-to-the-Home Council and the Telecommunications Industry Association.The study said nearly 2% of U.S. households are connected via end-to-end fiber, and the market is growing...
Shares of Research In Motion Ltd. rocketed after the company broke the 10-million subscriber mark and issued a positive outlook for the rest of the year.The BlackBerry maker reported second-quarter revenue of $1.37 billion, more than doubling revenue during the same period last year...
Family plans are the glue that keeps customers sticky, according to the most recent survey of customer satisfaction by J.D. Power and Associates-and in households where family members share minutes, they are substantially happier with their wireless service than those who do not.The survey...
Although younger users are at the forefront of mobile adoption, new research from InsightExpress found that Baby Boomers are actively embracing wireless too.In a new survey, the firm found that about 80% of all Americans said they own a mobile phone, and that wireless...
Telecom operators around the world are losing more and more cash to various types of fraud-and in some cases the shortfalls amount to as much as 5% of revenues, according to a new survey of operators.The study, conducted by Analysys and commissioned by operation...
A little more than one-third of North American cellphone subscribers only use voice services, according to a new report from research firm In-Stat.The firm said wireless carriers should view the findings as an opportunity, reflecting a new, untapped segment for mobile data and entertainment...
If you're wondering what shape WiMAX-enabled devices will take, you can hop a plane to South Korea and see Samsung Electronics Co. Ltd.'s two models in action on SK Telecom's WiBro network. Samsung's M8100 is the world's first WiMAX-equipped PDA-style smartphone, a slider model...
Americans are more responsive to text ads than their European counterparts, according to new figures from M:Metrics.But that trend isn't likely to last.The Seattle-based market research firm found that Spanish consumers reported the most SMS come-ons, with 75% of mobile users saying they had...
Editor's Note: Welcome to our Monday feature, Analyst Angle. We've collected a group of the industry's leading analysts to give their outlook on the hot topics in the wireless industry. In the coming weeks look for columns from Jupiter Research's Julie Ask, Current Analysis'...
Twenty new financing deals with 20 private companies were announced in August, according to Rutberg & Co., valued at $234 million.The bulk of the investments were made in the enterprise infrastructure, consumer application and carrier sectors.Rutberg also said there were 22 mergers and acquisitions...
ACE*COMM surveyed teens and parents on their cellphone uses. Based on responses from 1,000 U.S. and 1,000 U.K./German teens in 2005-2006, the firm found:● 39% of American teens use SMS with friends while in school● 24% of U.S. teens play video games on their...
The state and local public-safety interoperable communications market is expected to grow to $5.5 billion by 2012, according to government business analyst Input.That figure includes $3.4 billion from federal funding sources, said the firm. Input noted the National Telecommunications and Information Administration recently issued...
