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‘Much more than chatbots’ — T-Mo US, OpenAI to ‘revolutionize’ customer experience with AI

T-Mobile US said it hopes to eventually create an AI blueprint that will applicable across industries T-Mobile US has given ChatGPT creator OpenAI access to its customer data as part of a collaboration aimed at the development of an “intent-driven AI-decisioning platform.” The platform, called...

Cloud, Connectivity, Careers and Challenges: A Conversation with Steve Gleave of Microsoft

Technological innovation is happening nonstop. You need to keep learning to stay on top of things and avoid getting left behind. In this episode, Carrie Charles sits down with Steve Gleave, Marketing Director in the Strategic Missions and Technologies Group at Microsoft. He talks...

New enterprise edition of Chat GPT promises total AI data security, control

We probably should write this, just because its impact on the tech-fuelled enterprise market will be considerable – whether by itself, or as a harbinger for AI adoption in the workplace with all the knock-on effects for smart industry. US artificial intelligence (AI) developer...