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Comverse cleared to offer voice mail, SMS to Chinese operators

WOODBURY, N.Y.-Comverse, a unit of Comverse Technology Inc., has been authorized by the Ministry of Information and Industry to sell voice mail and short message service technologies to service providers in China.Six Chinese mobile operators including Guangdong Mobile, Shanghai Mobile, Liaoning Mobile, Hei Longjiang...

A visionary view of China’s telecom sector

In the United States, the Telecommunications Act of 1996 freed telephone companies to deliver video programming and cable companies to provide phone service. But even though the 1996 telecom act opened up competition, the United States' $100 billion telephone industry still had some big...

World Briefs

GERMANYGerman mobile operator E-Plus introduced natural language access to information and services using iVB Network Solutions' Omvia product line. The E-Plus Voice Assistant service includes live and stored multimedia content, voice management and voice-activated service management activities, including telephone bill status and message access.SWEDENCellPoint...

Rural Cellular reigns in ranking

Rural Cellular Corp. reigned supreme during the first quarter of this year, according to Deutsche Bank Alex. Brown's recent metric ranking of 22 U.S. wireless operators. The report ranked each operator on five metrics included in their first-quarter financial results, including penetration gain, average...

People

Heinz Corp.Heinz Corp., which provides services to wireless carriers, has promoted Rick Vogt to senior project manager. In his new position he will be responsible for Heinz's projects for Cingular Wireless. Vogt has been with Heinz for about a year, and most recently supervised...

Telia steps in to court TDC

LONDON-Sweden's Telia is now in discussions with TeleDanmark (TDC) about a potential takeover of the Danish carrier, following a breakdown in talks between TDC and Norway's Telenor last week.SBC Communications Inc. holds a 41.6-percent stake in TDC, which the company is reported to be...

Sprint tears down wall: Alliance with Google will open wireless Web access

Most in the wireless industry are convinced that for wireless Internet access to succeed wireless operators have to tear down their current walled-garden plans that limit customer access to a set number of wirelessly enabled Web sites. Some wireless operators have heeded said advice...

Handset glitches more common as technology gets more complex

Glitches are becoming to phones what muscle spasms are to track athletes-confirmation that travel to the next generation of technologies will experience limps along with leaps.Most of the big name phone makers including Sony Corp., Nokia Corp., L.M. Ericsson, NEC Corp. and Matsushita Industrial...

Alcatel, Lucent link?

As the news swirls around Wall Street, analysts think a possible merger between Alcatel Alsthom of France and Lucent Technologies Inc. may not only be the biggest acquisition of a U.S. telecom company, it could also generate an investigation as to whether such an...

China opens to cdma2000

With four big CDMA infrastructure contracts ramped up last week by China Unicom, the country's second-largest operator, the Asian nation is on pace to race past the United States as the biggest wireless market in the world.The contracts, penned with Lucent Technologies Inc., L.M....

Spectrum policy, MVNOs on the `Wireless Agenda’ in Dallas

DALLAS-Among the ever-present winds of Eastern Texas, The Cellular Telecommunications & Internet Association last week hosted a somewhat intimate Wireless Agenda 2001 conference that CTIA President and Chief Executive Officer Tom Wheeler dubbed the "wireless survivor conference" during his opening remarks. While attendance levels...

Telia to offer GPRS by September

STOCKHOLM, Sweden-Swedish mobile operator Telia said it will provide GPRS access to its 3 million wireless customers by September."Our tests have been a great success, and once the summer is over we'll be offering GPRS to all 3 million of our mobile customers," said...

DoCoMo could offer dual-band phones next year

TOKYO-Japanese wireless operator NTT DoCoMo Inc. is expected to begin selling dual-band cell phones next year in response to strong subscriber growth, the Nihon Keizai Shimbun business daily reported.The handsets will be able to switch between the 1.5 GHz and 800 MHz frequency bands...

Denso, Kyocera, Kenwood to make 3G handsets

Since technology is almost meaningless without the phones, it also can be lonely to be a phone maker in a market where securing a cutting edge is the only pathway to success.Recently, Sony Corp. and L.M. Ericsson teamed up to produce the Sony Ericsson...

Telenor, TeleDanmark discuss merger

OSLO, Norway-Norwegian telecom operator Telenor said it has had talks with SBC Communications Inc. concerning SBC's stake in TeleDanmark, the Danish telecom operator, and such talks may or may not continue. The talks are reported to be part of a possible merger between Telenor...

Players aim to tame wireless data world

NEW YORK-Wireless data is like a diamond in the rough, waiting for ways to smooth out its rough edges into sparkling facets that will attract growing numbers of consumers into increasing amounts of usage.Where there is a business problem, so too exists a business...

DoCoMo suspends sales of Sony i-mode phones

Japan's premier operator NTT DoCoMo has suspended sales of its i-mode-enabled Sony phones because of glitches that will make it possible for third-party providers to view some data stored in the handset.The company did not disclose when the sales of the "DoCoMo by Sony...

AT&T, Nextel must supply more E911 data

WASHINGTON-The FCC's Wireless Telecommunications Bureau on Thursday denied a request from AT&T Wireless Services Inc. to keep confidential test results showing some enhanced 911 Phase II technologies won't work for the carrier."We find that the public interest requires that these materials be made available...

DoCoMo earnings strong

TOKYO-Japanese wireless operator NTT DoCoMo reported strong earnings for its fiscal year ended March 31. Net profit jumped 45 percent to $3 billion, compared with the previous year's results, on the back of strong demand for the carrier's i-mode wireless Internet service.Total subscribers increased...

Sonera sells VoiceStream stake

HELSINKI, Finland-European wireless operator Sonera Corp. sold 17.4 percent of its interest in VoiceStream Wireless Corp. to Germany's Deutsche Telekom for approximately $319 million.Sonera said it would use the proceeds from the sale to reduce its debt. Sonera also said it plans to sell...

Sprint PCS offers Wireless Web for Business starter kits

KANSAS CITY, Mo.-Sprint PCS introduced its Wireless Web for Business starter kits for its customers, including Internet-ready phones, service plans, corporate data access software, connectivity devices and customer support for 10 employees at a flat-rate for a three-month period.Sprint PCS said it leverages its...

SetNet announces Belgian contract

CORAL GABLES, Fla.-SetNet Corp., which provides messaging software and systems for telecommunications companies, announced its VoxMail text-to-speech application will be used by a Belgian operator with more than 3.6 million subscribers.Belgacom Mobile plans to launch VoxMail over its GSM network, which SetNet said covers...

Customer loyalty tied to service rep happiness

NEW YORK-Wireless carriers seeking to reduce customer defections would do well to pay close attention to the important but overlooked linkage between subscriber churn and rising turnover among customer service representatives.These employees, who serve as companies' primary direct link with customers, are quitting their...

Verizon, RadioShack strike deal for store-within-a-store sales

Customers looking for Verizon Wireless service will now have an additional 4,400 outlets to chose from following last week's announcement with RadioShack Corp. to house Verizon Wireless stores-within-a-store in RadioShack locations across the country. Verizon Wireless will join Sprint PCS, which signed a deal...