Subscribers expect their mobile operator to deliver a seamless Quality of Experience when using voice, video services and OTT applications and in a highly competitive market, ensuring QoE is a key factor to avoid churn. With the emergence of 5G and the demanding commercial...
Despite the sharp decline in mobile revenues in recent years, there is good news for mobile operators: the future of mobility is connected! And as OEMs, OTTs and other players across the value chain race-to-market, only mobile operators are truly positioned to capitalize. Equipped...
Editor’s Note: RCR Wireless News goes all in for “Throwback Thursdays,” tapping into our archives to resuscitate the top headlines from the past. Fire up the time machine, put on the sepia-tinted shades, set the date for #TBT and enjoy the memories!
Smartphone market starts...
Since the first text message was sent in 1992, messaging as a method of communication has exploded in popularity. Free unlimited texting was incorporated into the majority of mobile operator packages in the 2000s, and by 2008 the number of texts being sent in a month passed the number of phone calls in the United States. For many years, messaging represented a steady revenue source for...
Last week at MWC Shanghai 2018, Glenn Lurie, CEO of Synchronoss Technologies, spoke about the huge new opportunity mobile operators have in the area of cloud storage and messaging. He said wireless and wire line carriers have a new growth opportunity if they are...
Major innovations in cellular technologies arise largely from the substantial Research and Development (R&D) investments and inventions of relatively few companies, followed by widespread collaborations including many more in the process of standard setting.
Inventor inspiration triggers avalanche of cellular tech development activities
The disproportionately large...
Among the lessons we can learn about where the wireless industry will head come from an understanding the past success. At its roots, the wireless industry has grown due to technological progress in the design and manufacture of semiconductor-based equipment and mobile devices. That...
Disruption is an overused word, often describing a potentially more significant than anticipated growth cycle rather than genuine creation. However, when a dramatic shift toward new ways of doing business occurs — there is true disruption afoot. Telcos have a real opportunity to disrupt...
There’s no doubt that mobile video is the megatrend no operator can ignore. Understanding what users are watching, for how long, when and in what format should be elementary for mobile network operators. However, rising encryption levels on networks make traffic analysis almost impossible...
How many text messages have you sent so far today? SMS texting has been around for 25 years, and it remains an important foundational service for most TSPs. We’ve grown to accept it as an integrated part of our daily communications — but where...
The increasing capability of computer processing power and recent advancements in cloud storage have made the once sci-fi concept of Artificial Intelligence (AI) an enticing reality. Many industries are currently exploring how to best leverage AI, and the telecommunications industry is no exception. In fact,...
Digital-first companies, such as Amazon, Netflix, Google, and Facebook, have, in some ways, perfected the art of data and analytics — using data to drive business decisions. It is increasingly hard to compete against these providers without integrating analytics into critical business practices. The...
Thanks to the explosion of streaming services, social media, and a boon in interactive mobile experiences, there has been a rapid evolution in the way that today’s consumers engage with content on their mobile devices. With one-third of consumers checking their phones the moment...
The Internet of Things (IoT) is fueled by the abundance of reduced cost infrastructure of compute, storage and networking, with a myriad of service integrations from device management to data analytics. As the cost of entry for IoT continues to fall, coupled with competing...
5G, IoT, Services (vs. Apps), Over the Top (OTT), Smartphones, App Layer vs. OS Layer, Augmented Reality (AR), Artificial Intelligence (AI) and Virtual Reality (VR) are hot mobile topics for 2018. There’s a number of new breakthrough developments that will make 2018 our best...
The tech industry, whether aware of it or not, is likely to see compliance issues arise around much more than just sales taxes in 2018. The line that separates traditional companies, which are accustomed to contending with consumption taxes, from telecom companies, which must...
When the speed of light is a drawback — you know it is time for a new approach! Over the past couple of years, it has been abundantly clear that cloud services cannot compute the flood of data created by mobile devices and provide...
'Connectivity is the foundation of everything we do,' Liberty Global CEO says
DENVER--Liberty Global CEO Mike Fries, in a keynote presentation during the SCTE Cable-Tec Expo, discussed how traditional cable companies are looking beyond fixed networks to a new age where broadband connectivity can open...
The consumer market for telcos has reached a saturation point. Millions of homes are equipped with cable and streaming services, and consumers are using mobile devices to instantly access entertainment on-the-go. As a result, telco executives are challenged to continue their growth trajectory and...
A key element in Teléfonica Deutschland Digital Transformation Journey
Executive Summary
Teléfonica has made customer experience a brand differentiator, with an ambition to grow the Teléfonica and O2 brands by delivering superior customer experiences that subscribers will not find elsewhere. However, despite spending millions on probing...
Many of the apps that we know and love — Uber, Slack, Amazon — have set a new bar for engaging, dynamic, and personalized digital experiences. To date, mobile operators have been unable to match elevated customer expectations set by these over-the-top digital services....
Telecom operators are set to take advantage of NFV, SDN and cloud to increase agility and better compete against OTT players.
Editor’s Note: With 2017 now upon us, RCR Wireless News has gathered predictions from across the mobile telecommunications space on what...
Open source platforms are set to alter the telecommunications landscape.
The convergence between the internet and telecommunications worlds is bringing to the forefront different approaches to deploying services. In the internet world, large cloud players built their data centers using white box...
Mobile operators need to look at reinventing their operations instead of content deals if they want to guarantee future success.
AT&T wants to acquire Time Warner and Verizon Communications wants to buy Yahoo because they believe delivering news, sports...
