Defining SLA and examples of its coverage
A service level agreement is a contract between the provider of a service and its internal or external end-user or customer that defines what services the provider will offer and the level of performance it must meet as...
Defining SLA and examples of its coverage
A service level agreement is a contract between the provider of a service and its internal or external end-user or customer that defines what services the provider will offer and the level of performance it must meet as...
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