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What do SMBs want from AI?

Entertainment and recreation SMBs report the highest use of AI Some small to medium businesses (SMBs) are already thinking about the ways that artificial intelligence could be applied to their businesses, to help them deal with challenges including inflation and cybersecurity—but they also have a...

To meet expectations of PE firms, CSPs must diversify business models and embrace collaboration (Reader Forum)

Over the past four years, Communication Service Providers (CSPs) have merged or sold their network assets to help address the issue of a lack of differentiation and counteract the gradual decline of their stock market valuations. Many have turned to private equity firms to...

It’s time for CSPs to get reacquainted with today’s tech-savvy SMBs (Reader Forum)

Small-medium businesses (SMBs) are far more sophisticated adopters of technology than many give them credit for. Representing 99% of the businesses on the planet, catering to their technology needs should be a core focus area for Communications Service Providers (CSPs) looking to expand their...

Accenture: SMBs don’t trust enterprise digital or IT service providers, opening the door for CSPs

SMBs feel that enterprise providers are just trying to “sell them stuff and move on” and as a result, “overpromise and underdeliver” In a recent report, conducted by Accenture, 49% of small and medium-sized business (SMB) respondents indicated that they do not trust enterprise companies...

5G ‘use places’ may prove more valuable than use cases, says Ericsson

According to Ericsson's Head of 5G Marketing, there are five characteristics of 5G 'use places' Ericsson’s Head of 5G Marketing Peter Linder authored a blog on the company’s website posing the concept that with all talk around 5G use cases, it’s important to also consider...

Kagan: Frontier helps small business grow

Frontier Business, the business services side of Frontier Communications, has a significant growth opportunity in 2018, by helping small- and mid-sized businesses grow using their advanced cloud-based communications services. Let’s face it, the SMB market is looking for help, so they can lead. They...

Cloud market extends beyond big business, survey finds

Right Networks poll finds smaller companies are leveraging the cloud to enhance customer experience It’s no secret major corporations are leveraging the cloud to provide a wealth of services, but what about small-to-medium sizes businesses (SMBs)? According to a new report published by Right Networks,...