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Cingular braves uncharted IMS waters

Cingular Wireless L.L.C. plans to deploy its Video Share product in the first half of this year, in what will constitute its first deployed IMS-supported application. The deployment of the Internet Protocol Multimedia Subsystem platform opens up new avenues for services and convergence for...

Skeptics be damned. WiMAX supporters shoot for the stars

SAN JOSE, Calif.-The potential for mobile WiMAX is as big as the Internet itself, if you trust the true believers gathered last week in San Jose, Calif., for the Wireless Communications Alliance International's 13th annual symposium. Mobile WiMAX technology will create a new category...

Retail experience tug-of-war

There used to be essentially two types of places to buy wireless: directly from the carrier store, or through an indirect retailer. But as online sales become an increasingly important part of the overall buying experience for customers, what was once a two-way tug-of-war...

Rent or own? Borrow, burn?: Carriers offer diverse music downloads,

Sprint Nextel Corp. was the first U.S. carrier on the mobile music dance floor in October 2005, launching a full-track, dual-download service for its music-loving subscribers.For now, though, Verizon Wireless is the belle of the ball. And Cingular Wireless L.L.C.'s new service may prove...

2007: Beyond voice, substitution on steroids

Time was when the wireless industry's major, marketshaping impact in the telecom sphere was defined by the number of mobile phones that became substitutes for landline telephones, which historically consumers have relied on for day-to-day communications.Just as Ma Bell back in the day grossly...

O’Brien continues to push the needle

Editor's Note: Each year, the RCR Wireless News editorial staff chooses the person we think has impacted the wireless industry the most during the past 12 months. This year's choice is industry veteran and Cyren Call Communications Corp. founder Morgan O'Brien. Nearly five...

Music services still dance around wireless play

This was supposed to be the year of the music phone, but as the holiday season approaches the home stretch, on-the-go music lovers are still hoping to find dedicated MP3 players in their stockings.U.S. sales of portable digital music players is expected to slow...

Technology wars still flourishing

As the world's more mature wireless markets shift to third-generation networks and beyond, it seems as if backers of CDMA technology and those who are pushing 3G flavors of GSM are racing each other to hype their respective market gains.The GSM Association recently published...

Young wireless users see phone as social network

While most U.S. consumers still see a mobile phone as, well, a phone, young wireless users increasingly view it as a way to meet new friends, share pictures and maybe, to find love.The rise of community-based Internet sites and services has been as well-documented...

New group proposes standard for wireless high-def in the home

The wireless industry was graced with the presence of yet another standardization initiative last week. Naturally, backers of the new movement launched their plan with all the gusto and enthusiasm of well ... every other just-launched standards development group. And so it was that...

Measuring success

Measuring a strategy's effect on customers is a crucial part of figuring out what works best to reduce customer churn. SoundBite Communications Inc., based in Burlington, Mass., provides wireless carriers with a service that places automated voice calls to customers and tracks the outcome...

Reducing churn is multi-pronged challenge

One little number means so much-it's a sign of customer satisfaction, implies network quality and is closely tracked as an indication of the health of wireless service providers. Steve Bamberger, vice president of media, communications and utilities for Oracle, describes three strategies for tackling...

Adult content: The money-maker few want to openly embrace

Mobile porn is slowly finding an audience among U.S. mobile users. And network operators are trying to figure out how to cash in. Adult wireless content is gaining substantial traction around the world as content providers find a market for everything from titillating mobile...

HSDPA set to take off in 2008

Newsflash—third-generation networks are not dead and they are not obsolete. Just because Sprint Nextel Corp. is building a WiMAX network doesn't mean 3G network investment will dwindle immediately. The feeling among the GSM family of network technologies is that HSDPA can handle the demands...

Entertainment revenues mere fraction of data ARPU

Wireless data revenues are surging for U.S. carriers, but whether network operators can cash in on mobile entertainment is far from certain. It's no secret that network operators are wagering vast sums on wireless data to offset ever-slimming margins from voice, and those bets...

Wireless in the real workplace

As a growing number of companies make efforts to take their workforces mobile, new stories are emerging as to how companies are actually making use of wireless technology in the real world. Claims adjusters and utility companies already are well-known for making use of...

Medical industry increasing reliance on mobile

The health-care industry increasingly is looking to wireless technologies to save money, reduce inefficiencies and cut down on human errors. And the wireless industry is scrambling to oblige. Modern health-care providers and administrators in Europe are finding creative ways to use text messages to...

Sprint Nextel launches cross-carrier security app

Sprint Nextel Corp. introduced a new offering for business customers, promising them end-to-end mobile security that can support devices from multiple carriers running multiple operating systems. The Sprint Mobile Security service allows customers to choose from three different types of passwords and enforces the...

Vendors still finding their legs

Most of the new generation of mobile virtual network operators are less than six months into their operations, but that hasn't prevented a recent spate of speculation and rumors about how well they are doing. Analysts have generally predicted that there will be some...

M2M module market to grow

Shipments of machine-to-machine modules are projected to more than triple by the end of the decade, particularly those modules that connect to a network of nodes via short-range wireless technologies such as Wi-Fi or Zigbee, according to ABI Research. And that's likely to be...

EAS reforms plod along

Creating the homeland security regime in the aftermath of the Sept. 11, 2001, terrorist attacks also prompted a long, overdue re-examination of the nation's emergency alert system. The warning system was created more than a half-century ago when mobile phones, the Internet and other...

A tale of two cities: Public safety in NYC and D.C five years after Sept. 11

Five years ago no one used the term homeland security. Five years ago, the terrorist attacks of Sept. 11 had yet to happen. Five years ago, Katrina was just a girl's name-not a deadly hurricane.Today, all that has changed. Five years after the 9/11...

M-payment moves beyond passing curiosity

It may seem like you've been hearing about the concept of a "wireless wallet" for decades, but in North America, at least, m-commerce is very much in its infancy. Mobile money seems to be getting legs in Japan, where credit-card companies have teamed with...

Shipments, shares and strategies

The global, mobile handset business is a rough-and-tumble arena that requires players to succeed in a daunting number of areas that include technology, design, manufacturing, distribution, marketing and relationships-most factors obscured by the shipment and market-share numbers provided on this page. But the numbers...