The global voice ecosystem is at an inflection point. For more than a decade, the rise of robocalls, spoofing, and impersonation scams has steadily eroded consumer confidence in answering the phone. What was once the most direct and trusted communications …
STIR/SHAKEN
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Eighty-four percent of all call traffic between top U.S. telecom providers was signed and verified using STIR/SHAKEN protocols in the first half of 2025 Through a combination of policy momentum, IP modernization and real-time analytics, key telecom industry stakeholders — …
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Since being introduced via the TRACED Act, STIR/SHAKEN has been a key driver in the telecom industry’s fight against robocalls. The STIR/SHAKEN framework is the telecom industry’s standard call authentication technology. It provides carriers’ subscribers with peace of mind that …
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BICS’ Head of Fraud Prevention and Security Katia Gonzalez provides an update on STIR/SHAKEN and argues that while the FCC’s initiative has made a dent in the robocalls being experienced by many Americans, spam, fraud and other related telco issues …
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Twenty twenty-two was a year of tangible improvement when it came to robocalls. There were two main factors responsible for this decrease. First, Tier-1 carriers continued to progress with their STIR/SHAKEN implementations, which allowed for more visibility into bad actors’ …
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Fraudulent robocalls are a menace across the globe. Many of these utilize call spoofing, a practice by which voice carriers and aggregators intentionally falsify caller ID information to gain an illicit advantage. Call spoofing enables many different types of fraud …
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Americans received 80 billion unwanted robocalls over the past 12 months. While it is difficult for consumers to wrap their heads around such a gaudy number, the reality is that following a brief dip during the COVID-19 lockdown, unwanted calls …
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FCC looks to limit robocalling by changing up numbering rules for VoIP providers
by Kelly Hillby Kelly HillThe Federal Communications Commission continues to look for additional ways to foil scam and fraudulent robocalling operations, and it’s considering changing its rules around who has access to U.S. phone numbers as one of its strategies. The FCC voted unanimously …
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What would it take to get you to answer your phone again? T-Mo thinks it has an answer
by Kelly Hillby Kelly HillThere are two kinds of people in the world, says Grant Castle: Those who answer a call from an unknown number, and those who assume it’s a spam call and let it go to voicemail. Castle, who is VP of …
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Yesterday was a major deadline for implementation of anti-robocalling tools. As part of its ongoing efforts to combat scam and fraudulent robocalls, the Federal Communications Commission had established June 30 as the deadline for network operators to implement the STIR/SHAKEN …
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Robocalls blowing up your phone? Twilio’s VP of Communications Regulatory Affairs and Policy details how the TRACED Act and STIR/SHAKEN might finally put an end to that.
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Checklist for communications service providers (CSPs) implementing STIR/SHAKEN
by Ben Stoneby Ben StoneThe U.S. Federal TRACED Act and an order from the Federal Communications Commission (FCC) have mandated that service providers must implement STIR/SHAKEN call authentication by June 30, 2021. With this deadline looming, here’s what service providers need to know: …
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T-Mobile US has launched a new, free robocall blocking service for its users. “Scam Shield” makes use of the STIR/SHAKEN framework for call authentication to help users weigh whether or not to answer a given call. T-Mobile US will start …
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#TBT: T-Mo tests low-band 5G; Getting a taste of STIR/SHAKEN; CBRS pieces falling into place … this week in 2019
by Kelly Hillby Kelly HillEditor’s Note: RCR Wireless News goes all in for “Throwback Thursdays,” tapping into our archives to resuscitate the top headlines from the past. Fire up the time machine, put on the sepia-tinted shades, set the date for #TBT and enjoy …
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The industry continues to make progress in the fight against robocalling – even though we still have a long way to go (Reader Forum)
by Reader Forumby Reader ForumRobocalls are the number one complaint to the Federal Communications Commission (FCC), comprising roughly 60% of all complaints to the organization. In the past three years alone, the number of robocalls has doubled to an estimated more than 50 billion …
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Mandate comes as part of implementing the TRACED Act Federal Communications Commission Chairman Ajit Pai has proposed mandatory implementation of the STIR/SHAKEN call authentication framework to fight unwanted robocalls, in line with recently passed federal legislation. If adopted, the mandate …
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More than 300 million unwanted robocalls are sent to Americans each day Despite ongoing efforts by industry and regulators to stem the flood of unwanted robocalls, a Transaction Network Services report has found that the number of such robocalls jumped …
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Over the past several months, we’ve seen the Pallone-Thune TRACED Act, a bill to deter criminal robocall violations and make it easier for authorities to assign financial penalties, signed into law; the FCC strengthen efforts to fine robocallers and …
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T-Mobile US, Sprint deploy cross-network STIR/SHAKEN to combat call spoofing
by Kelly Hillby Kelly HillContinuing the fight against unwanted robocalls, carriers T-Mobile US and Sprint say they have implemented STIR/SHAKEN number verification across their networks. The two companies called the effort “an important step in the industry’s ongoing fight against unwanted scam and spam …
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2020 will be the year when the industry begins to stem the tide of robocalls (Reader Forum)
by Reader Forumby Reader ForumWhile 2019 was the year the telecom industry and regulators increased their actions to address illegal robocalls with default call blocking and the launch of STIR/SHAKEN, 2020 will be the year that we see how these strategies unfold. By January …
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Regulators make first cross-border STIR-SHAKEN call to ‘digitally fingerprint’ robocalls
by Kelly Hillby Kelly HillAs a bipartisan bill to combat robocalls head to President Donald Trump’s desk, the Federal Communications Commission and the Canadian Radiotelevision and Telecommunications Commission continue to pursue broader deployment of a standards-based call authentication framework designed to help better identify …
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One of the first steps to combat unwanted spam robocalls is to authenticate the call and alert customers that an incoming call is — or isn’t — actually coming from the number that comes up on Caller ID, or whether …
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As carriers move to implement a new framework to provide more information to end users on incoming calls, they are learning more about both how to deploy the STIR/SHAKEN framework as well as how to work with other operators to …
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At an FCC summit on robocalls, major service providers discussed their progress on testing and implementation of the SHAKEN/STIR specifications aimed at combatting robocalls and illegal call spoofing. The STIR/SHAKEN specifications aim to authenticate and verify the identity of the …