Verizon Wireless and Nextel Communications Inc. again led the wireless industry in N. Moore Capital Ltd.'s ranking of wireless carriers during the third quarter of this year, with the carriers' garnering a first-place tie in the ranking of five select operational metrics with 31...
COLORADO SPRINGS, Colo.-Xivo Wireless Inc. said it will change its name to a similar but slightly different moniker-Xovix Inc. The company said the change coincides with the establishment of the Xovix brand, which incorporates the history of the company's management team at Intel, Xircom...
BELLEVUE, Wash.-T-Mobile USA Inc. reported a distribution agreement with iPass Inc., enabling corporations to access T-Mobile USA's HotSpot Wi-Fi network through the iPass virtual network and its iPassConnect service interface. The agreement, which T-Mobile USA said represented its first inbound roaming agreement, is expected...
SEATTLE-Wireless retailer Car Toys said it added Sprint PCS products and services to its 59 outlets across the country, bringing the company's total wireless selection to five of the top six nationwide providers, including AT&T Wireless Services Inc., Nextel Communications Inc., T-Mobile USA and...
LOS ANGELES-Ring tone company Xingtone announced it expanded its innovative ring tone service, which allows users to turn their MP3 or WAV music files on their desktop computers into 30-second ring tones."This is an explosive opportunity to marry the world's two most promising networks-personal...
Following on a Federal Communications Commission inquiry into its local number portability implementation, AT&T Wireless Services Inc. filed a report with the agency outlining the troubles the carrier has encountered with the LNP mandate, as well as the steps it has taken to fix...
LOS ANGELES-Ring tone company Xingtone announced it expanded its innovative ring tone service, which allows users to turn their MP3 or WAV music files on their desktop computers into 30-second ring tones."This is an explosive opportunity to marry the world's two most promising networks-personal...
After more than two weeks of availability, AT&T Wireless Services Inc. led its nationwide competition in local number portability customer complaints, according to a report released by the Federal Communications Commission this week, with the carrier garnering more than half of the 600 complaints...
Sprint PCS' Video Mail launch is just the latest in a series of wireless video moves in the United States, a market that is still very much in its early stages but one that is evolving quietly and rapidly."I think it will be more...
Local number portability reality set in last week when early industry initiatives to accomplish the porting process in less than three hours quickly fell by the wayside as many customers have been forced to wait days and in some cases more than a week...
WASHINGTON-AT&T Wireless Services Inc. has been hit with a class-action lawsuit alleging the No. 3 mobile-phone operator broke federal labor laws by denying call-center workers overtime pay, litigation that comes at a time when the carrier reportedly is considering outsourcing customer service jobs and...
WASHINGTON-AT&T Wireless Services Inc. has been hit with a class-action lawsuit alleging the No. 3 mobile-phone operator broke federal labor laws by denying call-center workers overtime pay, litigation that comes at a time when the carrier reportedly is considering outsourcing customer service jobs and...
Much like Al Capone's vault, the first few days of local number portability provided more hype than headlines as the feared millions of customers beating down the doors of retail outlets selling wireless services in an attempt to switch carriers was tempered by a...
T-Mobile USA Inc. has reportedly agreed to pay $4.8 million in back wages to employees in 13 call centers after a Department of Labor investigation at three of the call centers found that employees were not paid for preparatory work."T-Mobile has accepted its responsibility...
WASHINGTON-T-Mobile USA Inc. has reportedly agreed to pay $4.8 million in back wages to employees in 13 call centers after a Department of Labor investigation at three of the call centers found that employees were not paid for preparatory work."T-Mobile has accepted its responsibility...
Despite wireless carrier-generated public-relations hype surrounding the success of initial number porting, which was helped by only a slight increase in customer traffic, a number of analysts questioned the first day's success of the Federal Communications Commission mandate. Wireless industry research firm Mobile...
WASHINGTON-A federal appeals court panel signaled it was prepared to send back to the Federal Communications Commission an interconnection decision with far-reaching implications for the wireless industry, but the agency could use a legal defeat to revise its policy in such a way that...
With much fanfare at this year's Comdex electronics show in Las Vegas and multi-page advertisements in nationwide newspapers, AT&T Wireless Services Inc. launched its high-speed EDGE-based service last week, claiming it now operates the highest-speed nationwide wireless data network in the country. The launch...
MUNICH, Germany-Device maker Siemens announced a new music downloading device and service that it will sell to wireless carriers, following MmO2's introduction of the offering last week. Siemens said it is in advanced negotiations with an unnamed U.S. wireless carrier for the offering.O2 last...
LIBERTYVILLE, Ill.-With the holiday season around the corner, Motorola Inc. made several device-related announcements. The company said the new Motorola V300 camera phone will be available through T-Mobile USA Inc. nationwide next week. The phone, which retails for $100, includes a digital camera, color...
Maybe it's because of the imminent local number portability deadline, maybe it's because of the holiday shopping season launch, maybe it's because wireless data is starting to gain some traction, but advertising by wireless carriers has moved from the mundane to the entertaining.Gone is...
With the blessing of its parent companies SBC Communications Inc. and BellSouth Corp., Cingular Wireless L.L.C. is reportedly set to acquire one of its competitors as early as next year, according to a Business Week report.The report cited unnamed company officials who said the...
With the holiday season around the corner, Motorola Inc. made several device-related announcements this week. The company said the new Motorola V300 camera phone will be available through T-Mobile USA Inc. nationwide next week. The phone, which retails for $100, includes a digital camera,...
LONDON-Virgin Mobile U.K. said it received the lowest number of complaints in the latest customer satisfaction report from U.K. telecom regulator Oftel compared with the other five U.K. mobile operators.Virgin Mobile offers a mobile virtual network operator service in the United Kingdom.From April through...
