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Regional player rolls out data play

Following more than 15 months of trials, regional wireless operator U.S. Cellular Corp. plans to commercially launch its Easyedge data service today, providing customers with access to the carrier's expanding CDMA2000 1x network and throwing its hat into an increasingly competitive data market that...

T-Mobile USA expands Wi-Fi service to Kinko’s outlets

DALLAS-T-Mobile USA Inc. reported a deal with Kinko's that will expand the carrier's HotSpot Wi-Fi service into nearly 170 Kinko's locations by the end of October and more than 1,100 Kinko's locations nationwide by next April. T-Mobile USA is currently the largest Wi-Fi hot-spot...

DT expects T-Mobile USA’s 3Q churn to rise

German telecommunications giant Deutsche Telekom said it expects customer churn from its T-Mobile USA Inc. operations to increase during the current third quarter due to expiring one-year contracts from its launch in California and Nevada last summer.A DT spokesman said the company expects T-Mobile...

Hiptop to include J2ME

PALO ALTO, Calif.-Danger Inc. said it will include Sun Microsystems Inc.'s Java 2 Micro Edition application download technology in its Hiptop wireless device platform, which forms the basis for T-Mobile USA Inc.'s Sidekick wireless phone.The move is notable as the Danger Hiptop platform is...

LNP costs could trigger consolidation

In addition to an expected jump in customer churn, analysts predict a huge financial burden tied to the implementation of wireless local number portability that eventually could ignite carrier consolidation rumors that have been simmering since the government relaxed spectrum cap rules last year.A...

T-Mobile adds to concert series

BELLEVUE, Wash.-Following the five simultaneous concerts T-Mobile USA Inc. hosted across the country Sept. 4, the carrier announced it will hold another All Access concert, featuring Barenaked Ladies and Train, at the same location the carrier first launched the T-Mobile brand in the United...

T-Mobile says network fix under way

BERLIN-Germany's largest wireless operator, T-Mobile International AG, which is a subsidiary of Deutsche Telekom AG and parent company to U.S.-based T-Mobile USA Inc., said it has nearly fixed a software problem in its Frankfurt market that incapacitated the carrier's network for 14 hours yesterday.The...

Hiptop to include J2ME

PALO ALTO, Calif.-Danger Inc. said it will include Sun Microsystems Inc.'s Java 2 Micro Edition application download technology in its Hiptop wireless device platform, which forms the basis for T-Mobile USA Inc.'s Sidekick wireless phone.Now, through Danger's licensing agreement with Sun, Hiptop users will...

T-Mobile reports network problem in Frankfurt

BERLIN-German wireless provider T-Mobile International AG reported its Frankfurt area network suffered a severe disruption today following the failure of a routing computer.A company spokesman said the problem, which included Frankfurt's airport, forced customers to dial several times before connecting to the network or...

T-Mobile to delay UMTS launch until 2004

BERLIN-German wireless provider T-Mobile, which is a subsidiary of Deutsche Telekom AG, is reportedly pushing off the launch of UMTS services until next year due to technical issues with handsets, according to a German newspaper. DT Chairman Kai-Uwe Ricke had previously announced that T-Mobile...

WLAN vendor Mobility Networks closes doors

Privately held Mobility Networks, which sold technology to wireless carriers that linked wide area networks with Wi-Fi hot spots, has shut down and ceased operations, a former spokesman for the company confirmed. The spokesman declined to provide further information.Repeated attempts to contact the company's...

CTIA’s consumer code to include coverage maps

WASHINGTON-The Cellular Telecommunications & Internet Association expects to make news when it unveils its voluntary consumer code of conduct next week, but how consumers embrace the code is less clear. Either the code is fraught with loopholes big enough to drive a truck through...

T-Mobile couples music, cameras in new promo

T-Mobile USA Inc. this week will continue its innovative marketing campaign with five simultaneous music concerts across the country, all in an effort to help sell its camera phones, messaging features and other advanced services.And it seems the campaign and others like it in...

T-Mobile USA needs good customer service

Dear Editor,I just read your news story regarding T-Mobile strong-arming dealers selling Cingular service (July 28 issue). I agree commissions are better and service is better. T-Mobile's answer is better customer service, yet they continue to allow false plan advertising in the major New...

T-Mobile couples music, cameras in new promo

T-Mobile USA Inc. will continue its innovative marketing campaign with five simultaneous music concerts across the country, all in an effort to help sell its camera phones, messaging features and other advanced services.T-Mobile's upcoming concerts are part of the wireless industry's attempt to drum...

Customer-care problems lead to churn, J.D. Power asserts: Photo messaging, PTT are most desired features

Wireless customers unhappy with their carriers' customer care are more likely to switch service providers, according to J.D. Power and Associates' 2003 Wireless Customer Care Performance Study.The group found that 26 percent of those who rated their latest customer-care experience as below average are...

WLAN company Mobility Networks shuts down

Privately held Mobility Networks, which sold technology to wireless carriers that linked wide area networks with Wi-Fi hot spots, has shut down and ceased operations, a former spokesman for the company confirmed. The spokesman declined to provide further information.Repeated attempts to contact the company's...

Viaero combines Colo., Neb. operators

A recently renamed Viaero Wireless announced it has combined the previously known NE Colorado Cellular Inc. doing business as Cellular One of Northeast Colorado and Wireless II L.L.C. doing business as Nebraska Wireless.Nokia Corp. last week announced it will overlay Viaero's current CDMA technology-based...

Schumer calls for mobile-phone capacity regulations

WASHINGTON-In response to the massive power outage Aug. 14, Sen. Charles Schumer (D-N.Y.) sent a letter to the Federal Communications Commission Aug. 24 urging the agency to set standards for backup power systems."Cell phones failed us on Sept. 11, they failed last week, and...

Alternative 3G solutions try to gain followers

While most wireless operators are in the midst of launching third-generation wireless data services using traditional base stations over licensed airwaves, an increasing number of smaller, independent companies have begun deploying high-speed wireless data services using unlicensed spectrum and both proprietary and standards-based technologies...

Dobson, T-Mobile enter roaming agreement

OKLAHOMA CITY-Dobson Communications Corp. signed a three-year GSM/GPRS roaming agreement with T-Mobile USA Inc. providing both companies with access to each other's networks throughout the United States. Dobson recently announced plans to overlay its legacy TDMA network with GSM/GPRS technology.Dobson said the agreement will...

Handset bundling case against 5 operators to move forward

WASHINGTON-A federal judge in New York said Aug. 12 that a consolidated group of lawsuits against major players of the wireless industry can go forward to determine whether the carriers in question illegally bundle handsets with service, but an allegation that the carriers have...

Dobson, T-Mobile enter roaming agreement

Dobson Communications Corp. signed a three-year GSM/GPRS roaming agreement with T-Mobile USA Inc. providing both companies with access to each other's networks throughout the United States. Dobson recently announced plans to overlay its legacy TDMA network with GSM/GPRS technology.Dobson said the agreement will allow...

Nextel tops wireless carriers in customer respect study

The Customer Respect Group has released its Summer 2003 Online Customer Respect Study of the telecommunications and networking firms, including wireless companies, that are among the largest 1,000 companies in the United States.MCI and Nextel Communications Inc. tied for first place in customer respect...