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Three strategic gen AI initiatives to optimize customer experiences (Reader Forum)

Picture a future where your telecommunications company doesn't just keep pace with your expectations — it anticipates and exceeds them at every turn. With the onset of generative AI (gen AI), this scenario is becoming a reality, building change for communications service providers (CSPs)...

IBM opens AI school for telcos: ‘A critical phase – not just of AI, but for all telecoms’

The big announcement last week from IBM and the GSMA about teaching telcos in the ways of the force – as in generative artificial intelligence (AI) – is not just about telcos. Or rather, it is not just about showing telcos how to use...

From telco to tech-co—AWS on the art of the possible

AWS is working to help operators understand use cases, assemble an ecosystem and accelerate time-to-value Despite the hundreds of billions of dollars operators around the world have pumped into deploying 5G networks, service revenues have largely remained stagnant. While there’s industry consensus that there’s no...

Editorial Report: Women in Telco Forum 2023 – Key Findings Report

This report, a companion to the Women in Telco event, aggregates and contextualized the discussions from expert speakers about the importance of diversity and inclusion in the telecom industry. It also provides readers with practical information to enhance their professional growth and break the...

HPE buys Athonet – ignites private 5G play, lights MWC touchpaper

Game, set, and match at MWC, and the contest hasn’t even started. Hewlett Packard Enterprise (HPE) has bought Italian private core network specialist Athonet for an undisclosed fee. For our money (old Enterprise IoT Insights money), this is likely to be the biggest news...

The top 10 industry sectors for private 5G

A California-based research firm, called TECHnalysis Research, has polled 400 US-based organisations either using or interested in using private cellular networks, and come up with a handy (regional-anecdotal) snapshot of the state of the market, with some decent figures to consider. Among them, it...

Volt Active Data & STL Partners Report: The CIO’s Guide to 5G as a Growth Engine

The true 5G revenue opportunity lies in nascent enterprise use cases such as network slicing. But sadly, most of today’s telco business support systems aren’t ready for a truly 5G future. They lack the ability to: • Monitor dynamic services for device volumes at scale• Support low...

Hyperscalers and telcos at the industrial edge – a royal couple or a battle royale?

The kaleidoscope has been shaken, and the pieces are in flux; it is a quote from when British politics was supposed to change forever. But it captures very well an even more seismic upheaval, which promises indelible change for global industry – and will...

‘A thousand flowers will bloom’ – should carriers climb into bed with hyperscalers?

It is a good question, and maybe the only question for mobile operators going into the Industry 4.0 space. Camille Mendler, a chief analyst at Omdia, asked it of Google Cloud in a recent webinar, which went under the same header, about why mobile...

Mobile trends for the 2020s: New platform wars, US vs. China, and doubling down on digital services

What are the major trends that will shape the next decade of mobile technology? GSMA Intelligence lays out five in a new report. According to the report, those trends include: -Operators will intensify their pursuit of revenues that come from sources other than connectivity, which GSMA...

How can telcos seize the trillion-dollar blockchain opportunity? Collaboration and unity (Reader Forum)

Disruption is an overused word, often describing a potentially more significant than anticipated growth cycle rather than genuine creation. However, when a dramatic shift toward new ways of doing business occurs — there is true disruption afoot. Telcos have a real opportunity to disrupt...

Innovation meets communications tax and regulation in 2018 (Reader Forum)

  The tech industry, whether aware of it or not, is likely to see compliance issues arise around much more than just sales taxes in 2018. The line that separates traditional companies, which are accustomed to contending with consumption taxes, from telecom companies, which must...

Reader Forum: Hey telcos, what are you doing with all that information?

Telcos have access to a lot of consumer information, but continue to struggle with how to effectively deal with such knowledge When you learn specific details about the people surrounding you, you can better understand their behavior, preferences and habits. And if you dedicate a...