In sum – what you need to know
AI for internal telco efficiencies – AI is being used so successfully in customer care and network maintenance that service agents are solving most problems without raising tickets, and network engineers are up to 70% time-richer
New roles...
March greetings from Iowa and Missouri. This week’s picture is of Saturday’s peaceful protest on the Kansas City Plaza. While this location is known for weekly demonstrations, the crowd size was larger than normal. It did not interfere with our ability to enjoy the...
The Baker to Vegas Challenge Cup Relay pushes people to the edge; Verizon Frontline is there not just with tech, but with trust
DEATH VALLEY—It was me, Dan Jones from Fierce Network, Eric Durie who’s the associate director of communications for Verizon Frontline, and Guadalupe...
Alert | For more about AI in telecoms from Verizon Business, don't miss the RCR webinar on April 8 – with panellists also from ABI Research, Red Hat, Spirent Communications, and TUPL. Sign up here.
In sum – what you need to know
AI...
An unusually competitive first quarter of 2025, combined with Verizon putting additional price increases in place, will impact the company's quarterly churn, but the carrier maintains that its overall strategy on deepening relationships with customers will mean that it meets its guidance for the...
Energy automation giant Honeywell has picked Verizon Business to organise 5G connectivity for its smart electric meters, and to help utility customers manage and modernise their grid operations. Both utilities and end users will be able to remotely access essential data to manage energy...
March greetings from Iowa and Missouri. This week’s picture is a throwback to what we were all doing five years ago. Humans and dogs looked for any opportunity to get out, and both received plenty of steps in 2020 and 2021. Fortunately, there were...
Verizon said that the AI assistant solution's use of gen AI delivers instant responses to common customer inquiries.
Verizon this week introduced Verizon Business Assistant, a new text messaging solution that leverages AI to help small businesses automate customer interactions and improve engagement. The telco...
Ahead of Mobile World Congress, Verizon put out a good bit of news, most of which speaks broadly to how it’s laying the groundwork for its long-term network evolution. To briefly call a few out:
In January, the company delineated six tech trends to watch...
March greetings from Iowa and Missouri. Pictured is Jim with his colleague Marty Smith during a recent facility tour of Blue Star Power Systems manufacturng facilty in North Mankato, Minnesota (more on them here – a high durability product). As many of you are (painfully) aware,...
Telstra, KT, Verizon and Telia Norway are among the CSPs who have conducted 1.6 TB tests
Ciena's WaveLogic 6 Extreme coherent optical transceiver, which supports network speeds up to 1.6 Tbps, became commercially available in the fall of 2024. A number of 1.6 TB tests...
Nokia balanced MWC 2025 developments in its core telecom business with a new 5G.MIL partnership with Lockheed Martin and Verizon, plus closing the Infinera deal
BARCELONA—Nokia's announcements this week reflect both the company's telecom roots and its efforts to pursue strategic opportunities outside of telecom,...
Leveraging Ericsson's joint API venture Aduna, the telcos will deliver network APIs related to end user security
Aduna, an Application Programming Interface (API) joint venture launched in September by Ericsson, Google Cloud and several major global operators, has announced that venture partners AT&T, T-Mobile US and...
Electro Rent's intellirent unit focused on testing solutions for the power, data center and renewable energy markets
Test equipment distributor Electro Rent is selling its intellirent business, which focuses on test equipment for power generation and distribution, data center and renewable energy, to private equity firm...
Verizon is using Qualcomm’s RIC platform to support an AI-powered energy-saving app from Samsung
Verizon, in a major Open RAN move, announced today it is using the Qualcomm RAN Intelligent Controller (RIC) from the vendor's new brand Dragonwing — also announced today — in combination...
For operators, Xeon 6 with performance cores supports vRAN acceleration and edge AI use cases
As Intel goes through a leadership transition and rumors of a potential split between the foundry and products businesses make the rounds, the company made a major step in developing...
AST SpaceMobile supported live NTN video calls for Verizon, AT&T via its new Bluebird LEO satellites
Verizon said that it has successfully completed its first Non-Terrestrial Network (NTN) live video call between a device on its terrestrial cellular network and one connected via an AST...
AT&T, T-Mobile US and Verizon have taken 'very different approaches' on rural 5G expansion, Ookla finds
Over the past five years since launching 5G, the three national carriers have all expanded their rural 5G footprints. Each has taken a different strategy, however, driven primarily by...
RootMetrics network testing looked at metro, state and national performance of the three major carriers
RootMetrics' data put AT&T's network on top in at the national and state-level in its network testing for the second half of 2024 in overall network performance. But Verizon and...
February greetings from Boston (pictured), Iowa, and Missouri. The last two weeks have been filled with earnings releases, economic reports, and general news. We will do our best to cover the most salient parts of the past fortnight in 2,200 words or less.
Specifically, we...
Super Bowl LIX takes place this Sunday at Caesars Superdome in New Orleans, Louisiana
In preparation for Super Bowl LIX taking place at Caesars Superdome in New Orleans, Louisiana, Verizon installed about 509 5G UltraWideband and 155 C-band radios inside the venue. Guillermo Salinas, Verizon’s...
Verizon reported a total operating revenue of $35.7 billion in Q4 2024, up 1.6% from Q4 2023
Verizon CEO Hans Vestburg told investors that as he looks back on 2024 — and the telco’s last quarter, in particular — he feels “cautiously optimistic.” It...
The new AI Connect suite from Verizon comes as McKinsey estimates 60% to 70% of AI workloads will be for inference by 2030
It’s been a busy two weeks in the world of AI. OpenAI and partners announced a planned $500 billion investment in AI...
