Verizon

T-Mobile USA’s and Verizon Wireless’ customer service departments scored closely in Vocal Laboratories’ quarterly SectorPulse report measuring customer care quality. T-Mobile rated an A in caller satisfaction and B in …

In what is likely shaping up to be the last quarter with six nationwide operators, four of the country’s largest carriers posted relatively healthy third-quarter earnings that showed there is …

WASHINGTON-Three nationwide GSM carriers will participate in a digital emergency alert pilot that officially kicked off last week, but questions remain about whether the Bush administration-sponsored project can secure support …

WASHINGTON-NextWave Telecom Inc. has been given 10 days by the bankruptcy court to figure out its plan to emerge from bankruptcy protection, which will allow it to continue to consider …

Vodafone Group plc named a new financial director from a familiar place and announced board changes and a new organizational structure that the international wireless provider said would enable continued …

WASHINGTON-A new World Health Organization-backed study says long-term mobile-phone use increases the risk of cancer, but scientists said follow-up research is needed before it can be determined whether wireless handsets …

NEW YORK-Verizon Communications Inc. launched its iobi Home service in New York City allowing Verizon residential customers to control home phone calls, home voice mail, call lists, directories and calendars …

PLANO, Texas-MetaSolv Software Inc. reported an agreement with Dominican Republic telecommunications services provider Verizon Dominicana to supply its service activation solution to deploy mobile wireless services. MetaSolv said the solution …

Following the recent expansion of its commercial CDMA2000 1x EV-DO network to include 14 major markets and 24 airport locations nationwide last month, Verizon Wireless is set to add 16 …

WASHINGTON-An 11th-hour effort to pass the wireless enhanced 911 funding bill was struggling against a senatorial objection that stopped the frenetic activity to get the bill passed. Still, supporters remained …

WASHINGTON-The California Public Utilities Commission last week denied industry’s request to reconsider a decision creating a bill of rights for telecom consumers, but not before the six national carriers filed …

Once viewed as a haven for technology nerds, RadioShack Corp. has quickly become one of the most prominent retail locations for wireless products, services and accessories. Analysts have reported that …

First, the confusing color-coded threat alerts. Then, the duck tape and plastic-sheeting quacker. Next, cybersecurity chaos that continues to this day. Now this. On Sept. 22, testifying before a House …

J.D. Power and Associates reported that T-Mobile USA Inc. ranked highest in overall retail sales customer satisfaction among the nation’s seven largest wireless operators, according to the firm’s 2004 Wireless …

Centennial Communications Corp. reported its U.S. wireless operations lost 3,600 subscribers during its first financial quarter of 2005 ended Aug. 31, compared to a gain of 7,600 subscribers during the …

Sprint Corp. Chairman and Chief Executive Officer Gary Forsee said last week that the company’s highly anticipated sale of its more than 6,200 wireless towers could be completed by the …

WASHINGTON-Cingular Wireless L.L.C. moved a step closer to winning government backing for its proposed $41 billion purchase of AT&T Wireless Services Inc., with Federal Communications Commission Chairman Michael Powell signing …

WASHINGTON-The Federal Communications Commission clarified some issues in its plan to solve public-safety interference in the 800 MHz band, but did not deal with any of the issues raised by …

WASHINGTON-Cellular companies and a leading technical organization have created a working group to develop design and performance standards for mobile-phone batteries, a move that comes amid reports of injuries caused …

Sprint Corp. Chairman and Chief Executive Officer Gary Forsee said the company’s highly anticipated sale of its more than 6,200 wireless towers could be completed by the end of this …

MIAMI-Wireless prepaid provider TracFone Wireless Inc. said it will begin offering its customers extended warranty protection for handsets through an agreement with Asurion. The insurance will cost a one-time fee …

WASHINGTON-The nation’s six national mobile-phone carriers have filed suits in California federal court challenging the bill of rights for telecom consumers approved in May by the California Public Utilities Commission. …

WASHINGTON-SBC Communications Inc. President Edward Whitacre today said he opposes having to divest any wireless assets as a condition of winning government approval of the proposed $41 billion merger between …

BEDMINSTER, N.J.-Verizon Wireless launched its Backup Assistant application that allows customers to back up their wireless handsets’ phone book to safeguard against phone loss, damage or theft and eliminates the …

J.D. Power and Associates reported that T-Mobile USA Inc. ranked highest in overall retail sales customer satisfaction among the nation’s seven largest wireless operators, according to the firm’s 2004 Wireless …