WASHINGTON-Settlement talks continue in a blind woman's complaint that Verizon Wireless and Audiovox Communications Corp. violated the disability provision of the 1996 telecom act, with lawyers expected to report back to the Federal Communications Commission by Dec. 1.In Oct. 2 filings with the FCC,...
Sprint Corp. launched its PCS Data Link high-speed wireless connectivity solution, which the company said was designed to provide mobile employees with secure, remote access to critical corporate resources and replace current CDPD and private radio networks.A number of carriers currently operating CDPD networks,...
WASHINGTON-Are wireless carriers common carriers, and if they are, can they negotiate with their customers? This was the question before a federal appeals court Tuesday, and the answer could have dramatic consequences for the wireless industry.Jacqueline Orloff, a Cleveland-area subscriber of Verizon Wireless, sued...
WASHINGTON-The Federal Communications Commission said Tuesday that rural wireless carriers cannot refuse to port a telephone number to another wireless carrier that does not have an interconnection agreement with them."The FCC held that wireless-to-wireless porting does not require the wireless carrier receiving the number...
NORTH HOLLYWOOD, Calif.-Verizon Wireless continues to expand its Get It Now data offerings, adding new content from Walt Disney and MapQuest.First, Walt Disney's wireless business announced an expanded deal with Verizon Wireless, with plans to add content from Disney's extreme sports site, EXPN.com, its...
Wireless local number portability will almost certainly provoke a plethora of questions and concerns from confused consumers, even if it does not trigger a flood of churning customers the day the calendar reads Nov. 24. Indeed, carrier customer service call center employees and retail...
By rolling out services in two U.S. markets, Verizon Wireless has triggered momentum for CDMA2000 1X EV-DO technology, barely two years since the first launch of CDMA2000 1X services in the world.The EV-DO launches, which took place in San Diego and Washington, D.C., are...
NEW YORK-Merrill Lynch increased its forecast for the number of U.S. wireless subscribers it expects to sign up for service by the end of the year, saying it now believes that U.S. carriers will have garnered 16 million new customers during 2003. More specifically,...
Sometime in the future, wireless users may never again have to mail in their phones to get a software glitch repaired. If such a vision holds true, users won't even know there's a problem."Subscribers just want to make these things work," said Gene Wang,...
WESTLAKE VILLAGE, Calif.-Customer retention is a top priority for wireless carriers, according to J.D. Power and Associates' new 2003 U.S. Wireless Regional CSI Study.Slowing penetration and upcoming wireless local number portability are making customer retention more important than ever according to the study. J.D....
BEDMINSTER, N.J.-Verizon Wireless announced it will offer a BREW application that will allow users to wirelessly link to their desktop calendar applications.The iDatebook application, from Xpherix Corp., allows users to access calendar content held in existing Microsoft Outlook or Palm OS software applications from...
Customer retention is a top priority for wireless carriers, according to J.D. Power and Associates' new 2003 U.S. Wireless Regional CSI Study.Slowing penetration and upcoming wireless local number portability are making customer retention more important than ever according to the study. J.D. Power said...
Merrill Lynch increased its forecast for the number of U.S. wireless subscribers it expects to sign up for service by the end of the year, saying it now believes that U.S. carriers will have garnered 16 million new customers during 2003. More specifically, Merrill...
WASHINGTON-Verizon Wireless broke with its industry brethren again when it said it had signed a service-level agreement with its wireline parent, Verizon Communications Inc., to enable numbers to be ported starting Nov. 24."The two companies have demonstrated that, when willing, these pacts can be...
RESTON, Va.-Citing false and unsubstantiated advertising claims, Nextel Communications Inc. filed a lawsuit in a New York federal court against Verizon Wireless seeking unspecified damages and an injunction prohibiting Verizon Wireless' current advertising campaign touting its recently launched Push to Talk service as operating...
Motorola Inc. will miss out on the critical camera-phone rush during the holiday season, a spokesman for Verizon Wireless said.Jim Gerace, a spokesman for the nation's largest carrier, said Motorola delayed the introduction of its new camera phone for Verizon Wireless until after the...
Cingular Wireless L.L.C. moved even closer to completing its previously announced deal to acquire 34 PCS licenses from bankrupt license holder NextWave Telecom Inc. following approval of the $1.4 billion deal by NextWave's bankruptcy court last Thursday. The court's approval followed NextWave's announcement earlier...
Citing false and unsubstantiated advertising claims, Nextel Communications Inc. filed a lawsuit in a New York federal court against Verizon Wireless seeking unspecified damages and an injunction prohibiting Verizon Wireless' current advertising campaign touting its recently launched Push to Talk service as operating on...
LEAWOOD, Kan.-Electronic transaction company Euronet Worldwide Inc. announced it purchased the assets of Austin International Marketing and Investments Inc., which sells prepaid wireless services via point-of-sale terminals throughout the United States.Euronet said it purchased the assets on an "earn-out" basis, with $1.9 million of...
WASHINGTON-The Nov. 24 date is firm for wireless local number portability, and the intent is for wireless-to-wireless porting to go forth on that day, said the chief of the FCC's Wireless Telecommunications Bureau."The date is firm," said John Muleta Tuesday at his quarterly press...
Due to increasing demand for wireless service, Verizon Communications Inc. said it expects its wireless division to add more than 4.5 million customers this year, ahead of the approximately 4 million customers the company had forecast earlier this year. The company noted it is...
As Hurricane Isabel bore down on the U.S. eastern seaboard late last week, wireless carriers were confident their networks were already prepared for the worst. Unlike other recent emergencies, including Sept. 11, 2001, and the August power outage, Isabel was anticipated, giving operators time...
Last week's brush with Isabel aside, wireless local number portability-combined with other man-made turbulence-is the perfect storm.Never in the brief, spectacular history of the mobile-phone industry has there been a rule change with the potential to paradoxically cause so great disruption and rationalization in...
Following more than 15 months of trials, regional wireless operator U.S. Cellular Corp. plans to commercially launch its Easyedge data service today, providing customers with access to the carrier's expanding CDMA2000 1x network and throwing its hat into an increasingly competitive data market that...
