With nearly all wireless carriers having reported second-quarter results, or at least filing an extension with the Securities and Exchange Commission, N. Moore Capital Ltd. released its quarterly carrier metric rankings that showed continued domination by nationwide carriers, which took the top three positions...
PALO ALTO, Calif.-Although the Latin American unified messaging market has developed more slowly than expected, potential still exists, especially in enterprise solutions, according to new research from Frost & Sullivan.The research group believes uptake of unified messaging in the region is slow due to...
WASHINGTON-Long before WorldCom Inc. admitted to billions in accounting fraud, it was trying to become a major wireless carrier by reselling service from Verizon Wireless. As part of that scheme, Verizon Wireless resold some of WorldCom's telecommunications services.Then the tech bubble burst, and WorldCom...
WASHINGTON-Audiovox Communications Corp. and Verizon Wireless are in settlement talks with a blind woman who earlier this year filed a complaint against the two firms at the Federal Communications Commission, alleging the companies violated disability provisions of the 1996 telecom act.Lawyers for Verizon Wireless,...
WASHINGTON-A Michigan state judge has approved a settlement of a class-action suit against Verizon Wireless entitling about 2 million mobile-phone users in the Detroit area to free airtime and other compensation. The 1999 lawsuit alleged Verizon Wireless improperly charged subscribers for calls made from...
Wireless customers unhappy with their carriers' customer care are more likely to switch service providers, according to J.D. Power and Associates' 2003 Wireless Customer Care Performance Study.The group found that 26 percent of those who rated their latest customer-care experience as below average are...
BEDMINSTER, N.J.-Wireless data company AirLink Communications Inc. announced three of its products, AirLink Redwing CDMA, AirLink Raven CDMA and AirLink Pinpoint CDMA, have received certification from Verizon Wireless and will become part of the company's telemetry offerings."The combination of Verizon Wireless' national network and...
WASHINGTON-A federal arbitrator has denied Verizon Wireless' effort to block organized labor from running ads critical of the No. 1 mobile-phone carrier and holding public demonstrations in front of its stores to air grievances.The Communications Workers of America, which represents 51 cell site workers...
BEDMINSTER, N.J.-Verizon Wireless announced iPhonebook will be available with its Get It Now service for the LG VX6000 handset, allowing customers to use their wireless phones to e-mail pictures. With iPhonebook, users can download contact phone numbers and e-mail addresses directly from Microsoft Outlook,...
WASHINGTON-Verizon Wireless and Audiovox Communications Corp. are in settlement negotiations with a blind woman who earlier this year filed a complaint against the two firms at the Federal Communications Commission, alleging the companies violated disability provisions of the 1996 telecom act.Dr. Bonnie O'Day claimed...
WASHINGTON-Contract negotiations between union representatives and Verizon Wireless, which to date have been overshadowed by labor talks involving workers employed by the parent landline company, apparently have hit a snag and stolen the spotlight. Talks are scheduled to resume Wednesday in New Jersey to...
Privately held Mobility Networks, which sold technology to wireless carriers that linked wide area networks with Wi-Fi hot spots, has shut down and ceased operations, a former spokesman for the company confirmed. The spokesman declined to provide further information.Repeated attempts to contact the company's...
WASHINGTON-Long before WorldCom Inc. admitted to billions in accounting fraud, it was trying to become a major wireless carrier by reselling service from Verizon Wireless. As part of that scheme, Verizon Wireless resold some of WorldCom's telecommunications services.Then the tech bubble burst, and WorldCom...
PALO ALTO, Calif.-Although the Latin American unified messaging market has developed more slowly than expected, potential still exists, especially in enterprise solutions, according to new research from Frost & Sullivan.The research group believes uptake of unified messaging in the region is slow due to...
WASHINGTON-Cingular Wireless L.L.C. and AT&T Wireless Services Inc. Aug. 15 asked the Federal Communications Commission to stay the Nov. 24 wireless local number portability mandate.The carriers say they "are merely seeking their day in court. The FCC has not acted on the Petition to...
WASHINGTON-A federal judge in New York said Aug. 12 that a consolidated group of lawsuits against major players of the wireless industry can go forward to determine whether the carriers in question illegally bundle handsets with service, but an allegation that the carriers have...
WASHINGTON-President Bush said he intends to nominate Michael Gallagher to head the National Telecommunications and Information Administration, a key policy unit the administration wants to merge with other technology agencies.Gallagher, previously an aide to former Rep. Rick White (R-Wash.) and a Verizon Wireless lobbyist,...
Claiming the phrase "push to talk" as its property, Nextel Communications Inc. has filed a lawsuit against Verizon Wireless for using it in its advertising campaign launched recently for Verizon's walkie-talkie service.This lawsuit looks like a legal tit for tat between both companies and...
BEDMINSTER, N.J.-Verizon Wireless has upgraded its Web site, www.verizonwireless.com. Enhanced sections of the Web site include consumer education, customer satisfaction, customer accounts, Spanish-speaking customers, business services, company information, employment, becoming a vendor and contact information."These enhancements to the Verizon Wireless site are part of...
BEDMINSTER, N.J.-Verizon Wireless expanded its board of directors from seven members to nine members with the appointment of Lowell McAdam, its chief operating officer, and Julian Horn-Smith, group COO of Vodafone Group plc. Verizon Wireless noted that when it was formed in April 2000,...
PHOENIX-Freedom Wireless Inc. has received a favorable ruling in its patent infringement lawsuit against Boston Communications Group Inc. and several wireless carriers, including Verizon Wireless, AT&T Wireless Services Inc. and Cingular Wireless L.L.C. Freedom Wireless alleged that two of its U.S. patents relating to...
The Customer Respect Group has released its Summer 2003 Online Customer Respect Study of the telecommunications and networking firms, including wireless companies, that are among the largest 1,000 companies in the United States.MCI and Nextel Communications Inc. tied for first place in customer respect...
With wireless local number portability right around the corner, wireless carriers are expected to become more aggressive in the next several months in offering retention incentives tied to contract extensions in an attempt to keep their current customers from fleeing to another operator. A...
Fulfilling repeated claims to launch service by the end of this year, Verizon Wireless introduced its highly anticipated Push to Talk service last week, which, in addition to providing Verizon Wireless customers with another way to communicate, is expected to supply the first serious...
