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CenturyTel looks to re-enter wireless as reseller

Nearly a year and a half after selling its wireless properties to Alltel Corp. for $1.6 billion, regional telecommunications service provider CenturyTel Inc. said it is in talks with wireless providers to resell wireless services to its customers.CenturyTel's Chief Financial Officer Steward Ewing told...

WireIntel looks to business wireline replacement with new technology

BEVERLY HILLS, Calif.-WireIntel is raising the stakes for wireline replacement in the business sector with its patent-pending technology that allows wireless service providers to sell scalable multi-line telephone, data services and telecommunication equipment to businesses.The technology allows businesses to choose between traditional wireline service...

FCC rules wireline must port to wireless

WASHINGTON-The Federal Communications Commission Monday said wireline carriers must port customers' telephone numbers to wireless carriers even if the wireless carrier does not have a switch in the wireline carrier's rate center, but the FCC is seeking comment on how to make it possible...

Study says customer retention is critical for operators

WESTLAKE VILLAGE, Calif.-Customer retention is a top priority for wireless carriers, according to J.D. Power and Associates' new 2003 U.S. Wireless Regional CSI Study.Slowing penetration and upcoming wireless local number portability are making customer retention more important than ever according to the study. J.D....

Study says customer retention is critical for operators

Customer retention is a top priority for wireless carriers, according to J.D. Power and Associates' new 2003 U.S. Wireless Regional CSI Study.Slowing penetration and upcoming wireless local number portability are making customer retention more important than ever according to the study. J.D. Power said...

LNP costs could trigger consolidation

In addition to an expected jump in customer churn, analysts predict a huge financial burden tied to the implementation of wireless local number portability that eventually could ignite carrier consolidation rumors that have been simmering since the government relaxed spectrum cap rules last year.A...

Rural carriers say CTIA’s WLNP guidelines discriminate

WASHINGTON-The rural wireless carriers Tuesday said recent implementation guidelines for wireless local number portability developed by the Cellular Telecommunications & Internet Association will put them at a competitive disadvantage."The large nationwide commercial mobile radio service carriers have developed certain guidelines for their implementation of...

Visage Mobile selects Convergys billing solution

CINCINNATI-Mobile virtual network operator provider Visage Mobile will use Convergys Corp.'s Infinys billing services, including Geneva, the rating and billing component of the system."Convergys is crucial to the Visage Mobile service offering, providing the best-in-class billing platform and widely recognized operational reliability," said Matt...

Ambivalence forces some data players to shoot at new targets

Beaten back by a lackluster economy and ambivalent wireless users, an assortment of veteran wireless data players has sought refuge in the company of network operators. By targeting wireless carriers, these companies are looking to find a stable customer base amid a cutthroat business...

Study: Consumers want carriers to offer best plans

ATLANTA-A recent report commissioned by Telecom Media Networks and conducted by Harris Interactive found that wireless subscribers want their wireless providers to be more proactive in offering the best wireless plan to suit their calling needs."The collapse of the wireless pricing structure has created...

Half of households would trade wireline service for wireless: But conditions must be right

SAN DIEGO-If the wireless industry can ensure high-quality, in-home coverage, as well as high-quality Internet access, close to half of all U.S. households would drop their landline phone in favor of a wireless device, according to a new study from PriMetrica and Ernst &...

It’s back: Wireless LNP gains attention as 2002 closes

WASHINGTON-The wireless policy-making world will ring in 2003 in much the same way it rang in 2002: by debating the merits of wireless local number portability.In the final days before Christmas, the Federal Communications Commission found itself being pressured by a senator and state...

Schumer, NARUC push FCC to remove LNP bone fide request requirement

WASHINGTON-As the Federal Communications Commission was preparing for Christmas it was being pressured by a senator and state regulators to remove the bona fide request requirement for the implementation of wireless local number portability."The bona fide request rule makes this feature contingent upon...

It’s back: Wireless LNP gains attention as 2002 closes

WASHINGTON-The wireless policy-making world will ring in 2003 in much the same way it rang in 2002: by debating the merits of wireless local number portability.In the final days before Christmas, the Federal Communications Commission found itself being pressured by a senator and state...

Seybold tutorial to address wireless retailing

LOS GATOS, Calif.-Retailing wireless data technology will be addressed in The Wireless Experience tutorial taking place on the first day of the Consumer Electronics Show in Las Vegas next month.The day-long, six-session tutorial will be conducted by Andrew Seybold, Barney Dewey and Edmond Legum."Most...

E-City sees opportunities in wireless space

SEATTLE—E-City Software Inc., which develops interactive maps, said new market initiatives in the wireless industry have created significant product opportunities for wireless versions of E-City's core 3D CityMap technology, and consequently E-City plans to launch its first wireless-enabled 3D CityMap product in March."Interoperability, the...

Voice recognition moves mainstream

If there were ever any doubts that voice-recognition technology would become a big business, New York state swiftly put those questions to bed when it passed a state law two weeks ago banning the use of mobile phones while driving.Such a well-publicized legislative move,...

Europe’s spectrum difficulties not that different from U.S.

WASHINGTON-European countries are having difficulties with spectrum policy-not to mention a continental spectrum policy-for much the same reason the United States is having difficulties with spectrum policy issues."Currently, different departments are responsible for different parts of the spectrum, e.g., the Ministry of Defense takes...

USTA says states should decide who gets ETC funds

WASHINGTON-Wireless telecommunications is an alternative to wireline telephone service but the wireline trade association believes states-which generally do not regulate wireless service-should still decide whether wireless carriers are eligible to receive universal-service subsidies."We are not opposed to wireless carriers getting universal service. What we...

`Look at wireless,’ cry broadband de-reg proponents

WASHINGTON-Proponents of a bill that would allow the Baby Bells to offer long-distance data services pointed to the largely deregulated wireless industry as a positive example of deregulation."Broadband is a nascent market that does not need regulation. What it needs is the ability to...

Poducts

Adicom WirelessAdicom Wireless announced Asymmetric Wireless Data Link, a new broadband wireless access product. AWDL, targeted at both U.S. and European markets, is designed to resolve major challenges wireless service providers face, including universal coverage in a cell and high cost of subscriber unit...

Smart-card players try to anticipate long-term future amid clouded present

NEW YORK-Some recent developments have brightened the longer-term prospects for smart cards in North American wireless communications, although the picture gets cloudier when framed as an immediate prospect.Opportunity is knocking for expansion of their use in provisioning of telecommunications services. Beyond that deployment, smart-card...

Data, diversity challenge billing, CRM providers

NEW YORK-A host of players behind the scenes is pulling the complex strings required to amplify and simplify the end-user experience with billing and customer relationship management for the increasing variety of wireless services.With six or seven operators in each major market, price no...

Prepaid rings up sales

NEW YORK-Domestic wireless operators have begun to take prepaid services seriously, although it will be awhile before they approach the successful benchmark set by their European counterparts.Comfort with credit is a key distinction between American consumers and those abroad, where cash is king. Prepaid...