If Wirefly.com is any indication, Sprint Nextel Corp. (S) could be in for some surprising fourth quarter results. The online wireless retailer, which is owned by Simplexity, reported that the HTC Corp. Evo 4G was its best selling device during the holiday season. The...
Interesting conclusions are being drawn based on some daily point-of-sale data that ITG Investment Research analyst Matthew Goldman apparently leaked to AllThingsD.Depending on who you ask or what you read, Verizon Wireless (VZ) could be too dependent on Android devices, AT&T Mobility (T) is...
Optimism about 2011 remains high according to a panel of six independent wireless retailers representing both large and small businesses on the second day of IQMetrix's Wireless Retail Summit in Scottsdale Arizona.Moderated by Greg Krywulak, SVP with IQMetrix, the panel included representatives of carriers...
Sprint Nextel Corp.'s (S) efforts to improve its customers' experience may be paying off, as the carrier pulled into second place in J.D. Power and Associates semi-annual study of the wireless retail sales satisfaction experience. Verizon Wireless (VZ), which traditionally performs well in...
Editor's Note: Welcome to our weekly feature, Analyst Angle. We've collected a group of the industry's leading analysts to give their outlook on the hot topics in the wireless industry.We live in the digital age. That’s a fact that shouldn’t astonish anyone. But the...
Editor's Note: In our monthly Retail Snapshot feature, RCR Wireless News talks to retail managers across the country to get a first-hand view of what's hot in wireless.As Sprint Nextel Corp. and Clearwire Corp. officially begin their joint WiMAX effort, an independent retailer in...
Verizon Wireless quietly launched visual voicemail, allowing customers to view caller and voicemail information and listen to voicemail messages in any order on their phone.Voice messages will be displayed on users' phones with sender and time information, and customers can scroll through the messages...
Verizon Wireless is set to open up existing text message bundles and benefits to prepaid customers. Starting July 14th prepaid customers can get unlimited text, picture and video messaging to Verizon Wireless customers, plus get an additional 250 text, picture and video messages to...
Editor's Note: In this monthly feature, RCR Wireless News talks to retail managers across the country to get a first-hand view of what's hot in wireless.The wireless retail space has been in a state of flux over the past several years with carriers trying...
As customers walk away from wireless retail stores, they are less satisfied with the experience, largely because of a lack of product information and promotional incentives, according to the latest survey released by J.D. Power and Associates. Indeed, customer satisfaction with wireless retailers has...
It was no coincidence that Verizon Wireless chose to make two major announcements last week-each one laid out a separate step toward a 4G future driven by connectivity for consumer-electronics devices.Dick Lynch, Verizon Wireless' CTO, said that the two announcements are "inextricably tied ....
J.D. Power announced Sony Ericsson Mobile Communications' handsets scored highest in overall customer satisfaction among U.S. and Canadian consumers in the consumer research firm's latest survey.SEMC ranked highest in features, battery life, physical design, operation and durability among U.S. consumers. Najmi Jarwala, president of...
Editor's Note: In this monthly feature, RCR Wireless News talks to retail managers across the country to get a first-hand view of what's hot in wireless.RadioShack Corp. sells wireless devices and service around the country. The retailer offers postpaid service from AT&T Mobility and...
Verizon Wireless is offering Research In Motion Ltd.'s BlackBerry Pearl online accompanied by a new pricing scheme for BlackBerry e-mail and Web access. Verizon Wireless retail stores and their stores in Circuit City will offer the device beginning Nov. 8.The move takes advantage of...
Hedge*hog*ing v. Interrupting conversations in an office environment by poking your head over the top of the cube.In the "I'd change the channel, but the remote control is too far away" department, always-thinking Sony Ericsson unveiled a trio of Bluetooth-enabled wristwatches that the company...
Private equity has made its biggest wireless deal yet with the $27.5 billion agreement for ownership of Alltel Corp., the fifth-largest U.S. carrier and major roaming partner for all four national operators. The transaction, expected to close in the fourth quarter of 2007 or...
AT&T Inc. made a major re-branding push by stripping a number of its company-owned stores of Cingular-related trappings overnight and replacing them with AT&T logo and signage.The company said in a statement that the change in about 1,800 wireless retail locations reflects research indicating...
First impressions really do count in wireless, and retail store staff had better be quick on their feet, according to the most recent customer satisfaction survey by J.D. Power and Associates. The firm found that wireless customers want to be greeted within their first...
AT&T Inc. is retooling the look and feel of its wireless retail stores to reflect a multi-faceted product offering, and introduced its first super-sized, flashy AT&T Experience Store in Houston.The company called the 5,000-square-foot store "the first to demonstrate the benefits of housing AT&T's...
AT&T Inc. is retooling the look and feel of its wireless retail stores to reflect a multi-faceted product offering, and introduced its first super-sized, flashy AT&T Experience Store in Houston.The company called the 5,000-square-foot store "the first to demonstrate the benefits of housing AT&T's...
Hello! And welcome to our Thursday column, Worst of the Week. There's a lot of nutty stuff that goes on in this industry, so this column is a chance for us at RCR Wireless News the chance to rant and rave about whatever rubs...
Editor's Note: Following are the most-read stories from RCRNews.com this year. They have been edited to fit in paper format.1. Vodafone records $41B loss, reworks strategic plansMay 30Vodafone Group plc posted a massive $41.1 billion loss for 2005, mainly from impairment charges over assets...
Editor's Note: Following are the most-read stories from RCRNews.com this year. They have been edited to fit in paper format.1. Vodafone records $41B loss, reworks strategic plansMay 30Vodafone Group plc posted a massive $41.1 billion loss for 2005, mainly from impairment charges over assets...
WESTLAKE VILLAGE, Calif.-U.S. consumers are increasingly focusing on devices when considering wireless services, according to a survey from J.D. Power and Associates. The market research firm found that 19 percent of customers cite the type or brand of cell phone as a key factor...
