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Handsets increasingly driving shoppers’ decisions

WESTLAKE VILLAGE, Calif.—U.S. consumers are increasingly focusing on devices when considering wireless services, according to a survey from J.D. Power and Associates. The market research firm found that 19 percent of customers cite the type or brand of cell phone as a key factor...

Sony Ericsson planning branded store in London

LONDON—Sony Ericsson Mobile Communications L.P. is the latest handset manufacturer to move onto the retail playground, announcing plans to build a branded store in London’s upscale Kensington High Street district. The store, which is slated for a late November opening, will showcase new handsets...

Carphone Warehouse teams with Best Buy

LONDON-Best Buy International will team with U.K. wireless retail giant Carphone Warehouse Group to open stand-alone cell phone stores in the United States. In a prepared statement, the firms said a trial of Best Buy Mobile stores in New York "is about to commence;"...

Verizon going K-razy with Krzr

BASKING RIDGE, N.J.-Verizon Wireless flexed its handset muscle with the launch of Motorola Inc.'s Krzr K1m phone, a music and video-playing handset similar to Motorola's Razr. Motorola gave the wireless industry its first peek at the Krzr in July, but Verizon Wireless is the...

Speakerphone software upgrade available for Chocolate phones

BASKING RIDGE, N.J.-Chocolate phone users are able to get a software upgrade that will add speakerphone capabilities to their handsets. Users will be able to visit Verizon Wireless retail outlets to get the free software upgrade. Verizon recently introduced its music-focused Chocolate phone, which...

Verizon Wireless going K-razy with Krzr

BASKING RIDGE, N.J.—Verizon Wireless flexed its handset muscle with the launch of Motorola Inc.’s Krzr K1m phone, a music- and video-playing handset similar to Motorola’s Razr. Motorola gave the wireless industry its first peek at the Krzr in July, but Verizon Wireless is the...

Verizon Wireless to offer speakerphone software upgrade for Chocolate phones

BASKING RIDGE, N.J.—Starting next week, Chocolate phone users will be able to get a software upgrade that will add speakerphone capabilities to their handset. Users will be able to visit Verizon Wireless retail outlets to get the free software upgrade. Verizon recently introduced its...

U.K. retail giant Carphone Warehouse teams with Best Buy for U.S. blast

LONDON—Best Buy International will team with U.K. wireless retail giant Carphone Warehouse Group to open stand-alone cell phone stores in the United States. In a prepared statement, the firms said a trial of Best Buy Mobile stores in New York "is about to commence;"...

Wal-Mart moves into postpaid space with Verizon Wireless

Wal-Mart Stores Inc. continues to make strides on the mobile retail front, expanding its agreement with Verizon Wireless to include postpaid plans and high-end multimedia phones. The chain, which not long ago stocked only prepaid offerings, will offer two Vcast music phones as well...

Airlink links with Brightstar

CEDAR RAPIDS, Iowa—Prepaid wireless provider Airlink Mobile is partnering with Brightstar Corp. for logistics and distribution support. Brightstar said it will provide Airlink with services including product procurement, inventory and warehouse management and handset and package customization.Airlink operates on Sprint Nextel Corp.’s CDMA network...

Shelf Life: MVNOs test various distribution models

It seems there's a new mobile virtual network operator for just about every interest, age and ethnic group in the United States. And each operator has a different strategy about how to reach its target. Retailing strategies were simpler when the first couple of...

Specialized wireless retailers using a variety of models to target traditional retailers

Mort Rosenthal sees a gaping whole in the wireless retail industry, and he's hoping to fill it with IMO. An entrepreneur with a background in software distribution, Rosenthal founded IMO-short for `independent mobile"-in 2004 after growing frustrated shopping for a wireless phone and service....

As voice, data services converge, handset sales channels expand

The evolution of the wireless industry has had a profound effect on the players involved. Within all levels of the market, companies have had to scramble to adapt to changing demands and conditions. And the rollercoaster isn't likely to slow down-for anyone. From carriers...

Business Briefs

Brightpoint Inc. said it will continue to be the exclusive authorized distributor for Nokia Corp. phones in the United States through 2007. The companies announced the extension of an existing agreement that sees Brightpoint deliver Nokia's wares to carriers, mobile virtual network operators, independent...

Brightpoint extends exclusive distribution agreement with Nokia

PLAINFIELD, Ind.-Brightpoint Inc. said it will continue to be the exclusive authorized distributor for Nokia Corp. phones in the United States through 2007. The companies announced the extension of an existing agreement that sees Brightpoint deliver Nokia's wares to carriers, mobile virtual network operators,...

Brightpoint, Nokia open retail outlets

Wireless distributor and fulfillment services provider Brightpoint Inc. is going directly to consumers with branded retail stores. The company said it plans to sell mobile phones and services from Sprint Nextel Corp., Virgin Mobile USA L.L.C. and Vonage Holdings Inc. through outlets under the...

Retailer IMO to offer Verizon Wireless service; Nokia enters retail space

COLUMBUS, Ohio-National reseller IMO reported plans to offer Verizon Wireless phones and service.IMO-short for "independent mobile"-was founded last year as an alternative to both carrier-branded stores and big-box retailers. The company resells products and services for Sprint Nextel Corp., T-Mobile USA Inc. and several...

Wireless goes to the dogs

SEATTLE, Wash.-In a move that proves cellular phone service is truly going to the dogs, Cimbix Corp. said it has completed a licensing agreement that allows it to proceed with worldwide distribution plans for cellular phones for pets. Cimbix said it plans to offer...

Senate Commerce approves creation of emergency alert system

WASHINGTON-The Senate Commerce Committee unanimously approved legislation to create a national emergency alert system designed to take advantage of wireless, Internet and other advanced technologies. "I'm pleased that my colleagues understand the urgency of developing a comprehensive and modern alert system," said Sen. Jim...

Senate Commerce approves creation of emergency alert system

WASHINGTON-The Senate Commerce Committee unanimously approved legislation to create a national emergency alert system designed to take advantage of wireless, Internet and other advanced technologies."I'm pleased that my colleagues understand the urgency of developing a comprehensive and modern alert system," said Sen. Jim DeMint...

Verizon Wireless, T-Mobile USA fare best in retail sales satisfaction: Overall consumer dissatisfaction on the rise

Verizon Wireless and T-Mobile USA Inc. provide the highest retail sales satisfaction among the wireless industry's six largest operators, according to the J.D. Power and Associates 2005 Wireless Retail Sales Satisfaction Study. The study was based on the experiences reported by 6,144 wireless users...

Business Briefs

America Online Inc. is testing a suite of mobile search services that would allow users with Web-enabled phones to search the Internet for information, including local business listings, and to compare prices of goods from online retailers. Israeli technology provider InfoGin Ltd. is powering...

CellStar removes another Asian exec

CARROLLTON, Texas-Cell-phone distributor CellStar Corp. said it fired Lawrence P. King, its president and chief operating officer of the subsidiary that oversees its Asian operations. Terry S. Parker, the chairman of the board of the same unit was removed last week. The company said...

ReCellular begins recycling program with Cingular agent

WILMINGTON, Del.-Mobile Communications Inc., an authorized Cingular Wireless L.L.C. agent, and ReCellular Inc. announced a new cell-phone recycling program.The program will be implemented in all 36 of MobileCom's Cingular Wireless retail locations in Delaware, Pennsylvania, New Jersey, Ohio, South Carolina and Florida. The program...