ARLINGTON, Va.-The Consumer Electronics Association, which represents more than 2,000 corporate members, said it has created the Wireless Product Specialist Study Guide designed to aid the wireless retail community in training sales staff and provide better service to consumers. CEA said the 200-page guide,...
ARLINGTON, Va.-The Consumer Electronics Association, which represents more than 2,000 corporate members, said it has created the Wireless Product Specialist Study Guide designed to aid the wireless retail community in training sales staff and provide better service to consumers.CEA said the 200-page guide, which...
Several handset makers and carriers have taken advantage of the spotlight of the CTIA show in New Orleans to release handset-related news this week.Cingular Wireless and Samsung Telecommunications America announced the availability of the Samsung p777, the first phone in Samsung's new line of...
Once viewed as a haven for technology nerds, RadioShack Corp. has quickly become one of the most prominent retail locations for wireless products, services and accessories. Analysts have reported that the retailer accounts for as much as one-fourth of all gross customer additions for...
J.D. Power and Associates reported that T-Mobile USA Inc. ranked highest in overall retail sales customer satisfaction among the nation's seven largest wireless operators, according to the firm's 2004 Wireless Retail Sales Satisfaction Study. The study, which included responses from 4,462 wireless users who...
J.D. Power and Associates reported that T-Mobile USA Inc. ranked highest in overall retail sales customer satisfaction among the nation's seven largest wireless operators, according to the firm's 2004 Wireless Retail Sales Satisfaction Study. The study, which included responses from 4,462 wireless users who...
Wireless devices are outgrowing the cradles once used to transmit personal information like datebook reminders and contact lists from portable PDAs to desktop computers. Last week, Verizon Wireless launched PalmOne Inc.'s Treo 600 smart phone, including integrated always-on wireless synchronization capabilities that enable constant,...
Wireless retailer FTS Wireless Inc. reported it will begin offering Nextel Communications Inc. subsidiary Boost Mobile L.L.C.'s prepaid wireless services. FTS, which also operates Wi-Fi hot spots, operates six retail wireless locations and one wireless kiosk in the Florida Gulf Coast region and one...
TAMPA, Fla.-Wireless retailer FTS Wireless Inc. reported it will begin offering Nextel Communications Inc. subsidiary Boost Mobile L.L.C.'s prepaid wireless services.FTS, which also operates Wi-Fi hot spots, currently operates six retail wireless locations and one wireless kiosk in the Florida Gulf Coast region and...
Showing a thirst for life rivaling the old man in Monty Python's Holy Grail who repeatedly cries out, "I'm not dead yet," AT&T Wireless Services Inc. has positioned itself to continue to compete in the wireless industry despite its impending acquisition by rival Cingular...
OVERLAND PARK, Kan.-More than three months after the implementation of wireless local number portability, wireless retail managers report that the number of problems related to the porting process has dropped by 30 percent and that since the beginning of the year the number of...
TelePlus Enterprises Inc. said its subsidiary TelePlus Retail Services Inc. will acquire all the assets of TelePlus Services, providing the company with a network of 19 wireless retail outlets. TelePlus offers wireless handsets and services from major carriers, including a line of GSM world...
MONTREAL-TelePlus Enterprises Inc. said its subsidiary TelePlus Retail Services Inc. will acquire all the assets of TelePlus Services, providing the company with a network of 19 wireless retail outlets.TelePlus currently offers wireless handsets and services from major carriers, international phones, satellites, home phones and...
With less than a month to go before the scheduled Nov. 24 implementation of wireless local number portability, few carriers have engaged in the cut-throat rate plan battles many expected and instead have taken more subtle approaches to retaining or acquiring customers.Late last month...
SCOTTSDALE, Ariz.-While government and carriers continue to hammer out the technical and political details of wireless local number portability, wireless retailer Wireless Retail Inc., which sells services from each of the top six U.S. carriers to consumers, is taking steps of its own to...
SCOTTSDALE, Ariz.-While government and carriers continue to hammer out the technical and political details of wireless local number portability, wireless retailer Wireless Retail Inc., which sells services from each of the top six U.S. carriers to consumers, is taking steps of its own to...
MIAMI-Nearly $1 million worth of Nokia Corp. wireless handsets destined for Leap Wireless International Inc.'s Cricket service were recovered in Florida after having been reported stolen from an Advantage Wireless retail outlet in Colorado last weekend.The nearly 11,000 phones were recovered after two men...
OVERLAND PARK, Kan.-Independent wireless agent Wireless Retail Inc. reported a deal with Sprint Corp. to begin selling Sprint PCS devices and services in its more than 2,000 nationwide distribution points.To celebrate the partnership, Wireless Retail said it will offer new Sprint PCS customers a...
SCOTTSDALE, Ariz.-Independent wireless reseller Wireless Retail Inc. announced it scored a deal with BJ's Wholesale Club Inc. to operate a store-in-a-store to sell wireless phone, satellite television and broadband services."We selected Wireless Retail as our exclusive partner for subscriber-based consumer electronics products and services...
PHILADELPHIA-Cingular Wireless L.L.C. appointed James Flynn vice president and general manager of the carrier's Philadelphia region where he will oversee all wireless retail sales and staff operations for the greater Philadelphia area including central Pennsylvania, the Lehigh Valley, Delaware and southern New Jersey.Flynn previously...
SCOTTSDALE, Ariz.-Wireless Retail Inc. announced it will begin selling SmartServ Online Inc.'s prepaid wireless data cards, which shoppers can purchase inside Wireless Retail's stores."This dramatically changes the distribution model for data application sales," said Sam Cassetta, SmartServ's chairman and chief executive officer. "Wireless Retail's...
STAMFORD, Conn.-Wireless applications provider SmartServ Online Inc. announced it will team with Wireless Retail Inc. to sell packaged bundles of wireless data applications inside retail locations."Wireless Retail's sophisticated POS (point of sale) system will enable us to activate applications, compensate personnel and differentiate offerings...
The nearly one-year-old Association of Wireless Professionals is offering the industry a new way to better reach its ever-valuable consumer base-through educated wireless retail professionals working on the front lines of wireless sales. "I have a passion for the industry. I believe in the...
The nearly one-year-old Association of Wireless Professionals is offering the industry a new way to better reach its ever-valuable consumer base-through educated wireless retail professionals working on the front lines of wireless sales. "I have a passion for the industry. I believe in the...
