T-Mobile USA Inc. scored a 755 out of 1,000 possible points in J.D. Power and Associates latest wireless customer care performance study, the highest out of all carriers tested. The No. 4 carrier beat out Verizon Wireless, which previously topped the survey.This time, T-Mobile...
Editor's Note: Welcome to our weekly feature, Analyst Angle. We've collected a group of the industry's leading analysts to give their outlook on the hot topics in the wireless industry.With the advent of the new Boost national $50 Monthly Unlimited plan, many consumers and...
T-Mobile USA Inc. reported a bleak fourth quarter. The industry's No. 4 carrier said it added 621,000 customers during the final three months of 2008, which was below the 670,000 customers it added during the previous quarter and well below the 951,000 customers it...
With new restrictions in place for businesses that use wireless local area networks to process credit card transactions, two rivals are now offering solutions that meet the security guidelines issued by the Payment Card Industry Security Standards Council. Aruba Networks Inc. and Motorola Inc....
The business climate for wireless retailers has hit a crossroad. What were once invaluable outlets for wireless carriers looking to get their products in front of as many potential customers as possible for the lowest possible cost, has turned into a battle ground between...
Regional department store chain Gottschalks Inc. said on Wednesday it filed to reorganize under bankruptcy protection, while apparel chain Goody's LLC plans to liquidate its remaining 282 stores in a return to Chapter 11.
Circuit City Stores concluded the first day of an auction and said it was still in talks with bidders regarding a potential sale of the company or certain assets.
With its enterprise division looking increasingly solid - in contrast to its consumer handset division - Motorola Inc. said today it is launching a number of enterprise mobility products aimed squarely at resolving issues for retailers. The vendor's DCR-7X00-100R (this is retail enterprise mobility,...
Editor's Note: The following lists ranks the 10 most popular handsets in the United States for the month of November. Rankings were provided by AvianResearch L.L.C.
The firm derives its ranking via its Monthly Retail Store Survey, which is based on responses from 100 service...
The difficult macro economic environment is having a neutral to moderately negative impact on current wireless technology initiatives, according to a recent study commissioned by RCR Wireless News.Nearly half of respondents to the survey indicated the economy is having a moderate negative impact on...
Wal-Mart Stores , the world's largest retailer, said Thursday that its December sales miss analysts' expectations and that it was cutting its earnings forecast for the fourth quarter.
The holidays are over and that usually calls for a sigh of relief. Unless of course you're a retailer who lost money. Each year, from Black Friday until the end of December, retailers in the wireless industry shove products, rate plans and accessories down...
Three people with a healthy obsession for cellphones; that's all it took to start Rentobile, a young company that rents popular handsets to U.S. consumers who want a shiny new device, but are stuck in the middle of a lengthy contract.Two years was much...
Adding a bit more confirmation to what is widely presumed, a few Wal-Malt stores have jumped the gun and are starting to advertise availability of Apple's iPhone 3G ahead of an official roll-out planned for later this month.
MINNEAPOLIS - Best Buy says its third-quarter profit sank and says it will offer buyout packages to nearly all its corporate employees in an effort to cut costs.
RadioShack Corp. announced a new $100 netbook sporting 3G connectivity. The catch? Customers have to sign up for two years' worth of AT&T Mobility's DataConnect mobile broadband service at $60 per month before Dec. 24.The device is Acer's Aspire One netbook that includes an...
Handango Inc. announced an expansion of its distribution deal with Best Buy Co. Inc. that will see the big-box retailer selling smartphone applications through its in-store Mobile Genie system.Best Buy Mobile customers will be offered a catalog of business and enterprise applications for BlackBerry,...
Best Buy Co. Inc. has recently taken a deeper step into the wireless industry. The retailer sells 90 different handsets from nine different carriers in its stores and recently began opening standalone Best Buy Mobile stores. The company also completed a mobile life survey...
There's a very long list of companies with billing platforms that leave carriers out of the revenue stream. But even as operators grudgingly open up their networks, nobody seems to be making a lot of progress. Billing Revolution is the latest player to join...
All eyes are on Nokia Corp. for the handset maker's Capital Markets Day tomorrow in New York.With nearly 40% global market share, the Finnish giant's perspective is given substantial credibility, particularly in volatile economic times. And it comes on the heels of today's warning...
