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10 contact center automation trends to look out for in 2025 (Reader Forum)

In today’s dynamic business landscape, it’s essential to provide exceptional customer experiences (CX) efficiently while alleviating the burden on agents. This requires the use...

The age of industrial intelligence – Celona on 2025

I know that now is the time of year for industry leaders to rattle off their top five predictions for the coming year, offering...

Private edge AI and 5G to enable new Industry 4.0 apps – Nokia on 2025

A couple of submissions from Nokia, here, in response to RCR's request for industry soothsayers to step forward, and tell us about the year...

Verizon puts together private 5G, MEC and NVIDIA AI for enterprise

The jointly developed solution combines a 5G private network with private MEC and NVIDIA AI Enterprise software Verizon is putting a new proposition in front...

‘Smart, secure, satellite-connected, sliced’ – Ericsson on enterprise WAN in 2025

Think of all the technologies an enterprise needs to operate – cloud services, robotics, mobile devices, IoT devices, and so on and so forth....

The year generative AI lives up to the hype – Kyndryl on 2025

Generative AI hype hinges on its novelty: new creative possibilities, business applications, and growth opportunities. For manufacturers, this technology has the potential to streamline...

Microsoft to sell former private 5G unit Metaswitch to telco provider Alianza

Microsoft has signed a deal to sell its networking business Metaswitch to Utah-based cloud communications provider Alianza. The transaction is expected to close in...

6G Foundry: Could digital twins unlock new value for network operators?

A digital twin is like a virtual copy of a real object or system. It mimics how the real thing looks, works and behaves....

Editorial Report: How will AI improve energy efficiency in the RAN?

The radio access network consumes, by far, the majority of power needed to operate mobile networks. Given the reality operators are facing—pressing needs to...

Ten IoT predictions for 2025 – from Transforma Insights

IoT continues to be a dynamic and evolving field, with 2025 set to bring key transitions in technology, market dynamics, and regulatory frameworks. Transforma...

How to right-size edge AI for easy enterprise consumption

An edge AI “easy button” for enterprise digital transformation In their own effort to better (and more profitably) serve enterprise customers, CSPs are going through...

SK Telecom announces restructuring to advance in the AI field

SK Telecom also merged its AI R&D efforts to strengthen AI and digital transformation (AT/DT) capabilities Korean telco SK Telecom (SKT) unveiled its 2025 organizational...

Red Hat seeks to boost VM, AI solutions with AWS

Red Hat, AWS will work on scaling solution availability supporting VMs, automation and AI Red Hat is expanding its existing relationship with Amazon Web Services...

Multi-agent collaboration enables high-level autonomous networks

Multi-agent collaboration solutions are systems where multiple AI agents work together within a network to accomplish complex tasks or solve intricate problems. These agents...

Dell Technologies highlights telecommunications AI portfolio at Futurecom

AI can enhance network optimization and process efficiency while also helping CSPs capture new revenue streams Dell Technologies is making strides to bring artificial intelligence...

Fujitsu applies gen AI in digital twin for Japanese healthcare policy

Japanese IT company Fujitsu has developed a digital twin solution, using machine learning and generative AI, to simulate the social impact of local government...

How will cloud and AI define future network architectures?

Nokia sees gen AI enabling conversational networks in three to five years Nokia recently laid out its vision for a future network architecture that’s all...

Running vRAN on Grace Hopper (Analyst Angle)

Over the past two years, I have gathered a ton of information about AI enhancements to the RAN and the possibility of running RAN...

What’s next for 5G? 3GPP Release 18, 19 and beyond

To understand the commercial reality of cellular connectivity, in this case 5G, it’s important to understand the standardization work that set the stage for...

Ericsson, FPT ink 5G collaboration deal in Vietman

Ericsson and FPT intend to harness the capabilities of 5G in connectivity and data management to enable the creation of advanced AI-driven solutions Swedish vendor...

Robocalls surged ahead of the 2024 election — Now telcos must meet the moment (Reader Forum)

As the 2024 US Presidential Election approached, political robocalls and robotexts surged. Potential disinformation campaigns, scams and AI-generated deepfakes may hae been increasingly used...

RealWear buys Almer in bid to ‘reshape the industrial AR market’

Wearable computing firm RealWear has acquired Switzerland-based Almer Technologies in a move set to “reshape the industrial augmented reality (AR) market”, the firm has...

How can AI improve the 5G and 6G air interface?

AI is being explored in 5G-Advanced and expected to play a more important role in the 6G air interface The building blocks for the use...

UK needs AI redundancy fund, proper AI training – but trust in the tech, says TBI

​​AI could save almost a quarter of private-sector workforce time in the UK over the coming decades – equivalent to the annual output of...

Why the data center industry doesn’t expect a slow-down anytime soon

Data center industry sees strong growth continuing, driven by AI LANSDOWNE, Virginia—The data center industry is seeing explosive growth, and some market observers have called...

TELCO AI

10 contact center automation trends to look out for in 2025 (Reader Forum)

In today’s dynamic business landscape, it’s essential to provide exceptional customer experiences (CX) efficiently while alleviating the burden on agents. This requires the use...

The age of industrial intelligence – Celona on 2025

I know that now is the time of year for industry leaders to rattle off their top five predictions for the coming year, offering...

Private edge AI and 5G to enable new Industry 4.0 apps – Nokia on 2025

A couple of submissions from Nokia, here, in response to RCR's request for industry soothsayers to step forward, and tell us about the year...

Verizon puts together private 5G, MEC and NVIDIA AI for enterprise

The jointly developed solution combines a 5G private network with private MEC and NVIDIA AI Enterprise software Verizon is putting a new proposition in front...

‘Smart, secure, satellite-connected, sliced’ – Ericsson on enterprise WAN in 2025

Think of all the technologies an enterprise needs to operate – cloud services, robotics, mobile devices, IoT devices, and so on and so forth....

The year generative AI lives up to the hype – Kyndryl on 2025

Generative AI hype hinges on its novelty: new creative possibilities, business applications, and growth opportunities. For manufacturers, this technology has the potential to streamline...

Microsoft to sell former private 5G unit Metaswitch to telco provider Alianza

Microsoft has signed a deal to sell its networking business Metaswitch to Utah-based cloud communications provider Alianza. The transaction is expected to close in...

6G Foundry: Could digital twins unlock new value for network operators?

A digital twin is like a virtual copy of a real object or system. It mimics how the real thing looks, works and behaves....

Editorial Report: How will AI improve energy efficiency in the RAN?

The radio access network consumes, by far, the majority of power needed to operate mobile networks. Given the reality operators are facing—pressing needs to...

Ten IoT predictions for 2025 – from Transforma Insights

IoT continues to be a dynamic and evolving field, with 2025 set to bring key transitions in technology, market dynamics, and regulatory frameworks. Transforma...

How to right-size edge AI for easy enterprise consumption

An edge AI “easy button” for enterprise digital transformation In their own effort to better (and more profitably) serve enterprise customers, CSPs are going through...

SK Telecom announces restructuring to advance in the AI field

SK Telecom also merged its AI R&D efforts to strengthen AI and digital transformation (AT/DT) capabilities Korean telco SK Telecom (SKT) unveiled its 2025 organizational...

Red Hat seeks to boost VM, AI solutions with AWS

Red Hat, AWS will work on scaling solution availability supporting VMs, automation and AI Red Hat is expanding its existing relationship with Amazon Web Services...

Multi-agent collaboration enables high-level autonomous networks

Multi-agent collaboration solutions are systems where multiple AI agents work together within a network to accomplish complex tasks or solve intricate problems. These agents...

Dell Technologies highlights telecommunications AI portfolio at Futurecom

AI can enhance network optimization and process efficiency while also helping CSPs capture new revenue streams Dell Technologies is making strides to bring artificial intelligence...

Fujitsu applies gen AI in digital twin for Japanese healthcare policy

Japanese IT company Fujitsu has developed a digital twin solution, using machine learning and generative AI, to simulate the social impact of local government...

How will cloud and AI define future network architectures?

Nokia sees gen AI enabling conversational networks in three to five years Nokia recently laid out its vision for a future network architecture that’s all...

Running vRAN on Grace Hopper (Analyst Angle)

Over the past two years, I have gathered a ton of information about AI enhancements to the RAN and the possibility of running RAN...

What’s next for 5G? 3GPP Release 18, 19 and beyond

To understand the commercial reality of cellular connectivity, in this case 5G, it’s important to understand the standardization work that set the stage for...

Ericsson, FPT ink 5G collaboration deal in Vietman

Ericsson and FPT intend to harness the capabilities of 5G in connectivity and data management to enable the creation of advanced AI-driven solutions Swedish vendor...

Robocalls surged ahead of the 2024 election — Now telcos must meet the moment (Reader Forum)

As the 2024 US Presidential Election approached, political robocalls and robotexts surged. Potential disinformation campaigns, scams and AI-generated deepfakes may hae been increasingly used...

RealWear buys Almer in bid to ‘reshape the industrial AR market’

Wearable computing firm RealWear has acquired Switzerland-based Almer Technologies in a move set to “reshape the industrial augmented reality (AR) market”, the firm has...

How can AI improve the 5G and 6G air interface?

AI is being explored in 5G-Advanced and expected to play a more important role in the 6G air interface The building blocks for the use...

UK needs AI redundancy fund, proper AI training – but trust in the tech, says TBI

​​AI could save almost a quarter of private-sector workforce time in the UK over the coming decades – equivalent to the annual output of...

Why the data center industry doesn’t expect a slow-down anytime soon

Data center industry sees strong growth continuing, driven by AI LANSDOWNE, Virginia—The data center industry is seeing explosive growth, and some market observers have called...