JACKSON, Miss.-SkyTel Communications Inc. opened an Internet-based customer service and message retrieval center called the Customer Service Lounge.
From its Web site, SkyTel customers may access their accounts or submit e-mail questions to customer service personnel. Customers can use Page Recall to access their messages if they are out of coverage or if their pager is not available. Also, customers with local airtime plans may activate SkyTel’s Nationwide Now service from the Web site, which gives them temporary nationwide coverage.
