OSS (Operations Support Systems) and BSS (Business Support Systems) are the backbone of a communications service provider’s operations and business.

OSS keeps services running behind the scenes, from orchestration to assurance. BSS is the business engine, covering billing, charging, mediation and order management so you can sell, deliver and get paid. Different jobs, but they work hand in hand to connect technology with commercial goals.

As telecoms moves towards autonomous networks, transforming OSS/BSS is what makes it possible. Modern systems break down data silos, retire legacy tech and turn trusted data, AI-powered automation and cloud infrastructure into revenue.

Explore the content below to see how OSS/BSS transformation is shaping the future of telecoms.