MELBOURNE, Australia-Digital signal processing resources from Aculab and speech recognition software from Nuance were used in the creation of Norwegian telecommunications group Telenor’s new Talk2Call platform.
Talk2Call, developed by Unisys for Telenor, is a business-to-business speech recognition solution that promises to make business tasks simpler. “With Talk2Call, employees can make calls to colleagues simply by saying the name of the person they want to talk to,” explained Faye Matthews, strategic marketing manager at Aculab. “Calls can be transferred to fixed line phones or mobiles depending on the location requested. By using a virtual service, businesses can also do away with the need for costly internal phone directories.”
