SAN JOSE, Calif.-Italian telecommunications provider Wind Telecomunicazioni SpA has completed the implementation of Amdocs’ ClarifyCRM at its three main customer care centers in Italy, providing Wind with a single view of all customer information to improve customer care and reduce costs.
“With Amdocs ClarifyCRM as the backbone of its customer strategy, Wind has the flexibility it needs to support the way its customers do business, now and in the future,” said Peter Hurst of Amdocs.
