BETHLEHEM, Pa.-Padcom Inc. announced cable and Internet service provider Cox Communications has implemented Padcom’s TotalRoam solution to enable mobile data communications between their home offices and field-service technicians. According to the agreement, Cox is authorized to implement TotalRoam software with as many as 10,000 users nationwide.
“TotalRoam made the difference in helping us overcome the challenges of dynamic networks and allowing us to better serve customers by effectively bringing critical information out into the field where technicians need it most,” said Michael Kovash of Cox.
