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Home - Cingular to launch customer account management services
Archived ArticlesCarriers

Cingular to launch customer account management services

by RCR Wireless News March 24, 2004
written by RCR Wireless News March 24, 2004 Share
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ATLANTA-Cingular Wireless said it plans to launch next month a new service that allows customers to manage their personal account information.

Called *Services, the new service lets customers dial a “star code” and have a report of their current account balance and remaining minutes delivered to their handset via short message. Customers also can enter a star code to make payments using interactive voice response.

*Services will be offered free to all postpaid subscribers. The company is wrapping up a trial of the service in Atlanta and Texas and plans to launch the service nationwide April 1.

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