JACKSON, Miss.-Privately held wireless carrier Cellular South, which controls spectrum licenses covering more than 5 million potential customers in Tennessee, Mississippi, Alabama and Florida, said it recorded a 23-percent improvement in customer churn during the first quarter from 2.2 percent last year to 1.7 percent this year. The carrier attributed the improvement to an increased focus on customer retention and $50 million in network improvements last year.
Cellular South reports reduced churn
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