New Zealand Herald | February 18, 2011 | Kelly Gregor
Telecom has asked the Serious Fraud Office to investigate an alleged breach of its database that allowed rival Slingshot to gain access to sensitive customer information.
The Business Herald understands the SFO received a complaint from Telecom on January 17, which was assessed four days later and a part one investigation commenced.
It is understood Telecom’s Wireline database was breached last month allowing Slingshot, through marketing company Power Marketing, to access information such as customers’ names, addresses and billing details.
The information also included prices and conditions of specific customer plans, but no credit card details or the numbers customers had called.
SFO chief executive Adam Feeley would not comment on the investigation or whether a complaint had been received. Telecom would not comment on the alleged breach or if it had laid a complaint.
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