Customer Experience Management - Keeping Customers Happy & Connected: Telecom software is increasingly being used by mobile operators to manage the customer experience. The...
Brazil's antitrust regulator has issued a negative assessment of Telefónica's recent move to bolster its stake in the Telco holding company that owns about 22% of Telecom...
SBA Communications deepened its tower holdings in Brazil, announcing today that it has entered into an agreement to purchase 2,007 wireless sites from that...
Mobile data roaming has become the enemy of international travelers, with many coming back from trips abroad with monumental bills tied to their continued...
Signal booster design and manufacturing company Cellphone-Mate introduced four new products this week that the company says have passed all of the tests for...
For mobile operators considering small cell deployments, the questions are many: backhaul, logistics, handoffs, interoperability, and of course cost. Through a series of innovative...
A handful of U.K.-based telecommunication operators have agreed to a list of consumer-oriented initiatives designed to dampen the so-called “bill shock” phenomenon of when...
Alcatel-Lucent and first responders in Nevada recently conducted a six-month trial of an LTE network for public safety, using 700 MHz allotted by the...
Motorola’s website suffered a meltdown on “Cyber Monday” as demand for the device maker’s Moto X smartphone outstripped the capabilities of its host.
Motorola had...
This week we start an end of year “trends” series which looks at six large movements across wireless and wired worlds. This week, we will focus on two ways the industry is tackling the problem of growing data usage.
Now that mobile device users are becoming accustomed to ubiquitous Wi-Fi connectivity, the next step may be wireless charging stations. An Israeli startup called...
Amdocs is moving into network-based solutions for small cells and Wi-Fi with the goal of helping service providers better monetize heterogeneous networks.
The company has...
Verizon Wireless and AT&T Mobility are both offering high-end smartphones for free with two-year contracts. The deals are in place for Cyber Monday but...
Data center problems have reportedly been adding to the frustration of federal workers scrambling to improve the healthcare.gov website. The data center, run by...
Cloud platform provider Akamai (AKAM) hopes to secure its future with the purchase of Prolexic, a Florida-based developer of cloud-based security solutions for protecting...
South Korea’s SK Telecom continues to push the limits of LTE technology demonstrating late last week an upgrade to its LTE-Advanced service that combines...