Huawei Helps Carriers Transform towards Digital Business
[Shenzhen, China, April 15th, 2016] Huawei today announced its financial results for 2015, reporting that its Carrier Services achieved strong year-on-year growth, generating US$12.06 billion in annual revenue worldwide, with a Compound Annual Growth Rate (CAGR) increase of 19% in the past five years, taking 33% of the total carrier BG business.
With the ROADS experience-driven services strategy, Huawei has established a digital business ecosystem through open collaboration, and continues to improve network performance, service quality, and user experience. Through consulting and system integration services, Huawei has become many carriers chosen partner in helping them achieve experience-driven operations transformation and infrastructure restructuring to advance their digital business goals.
Huawei has continued to increase investment in services, and has achieved major breakthroughs in the fields of Customer Experience Management, Network Experience PLUS, Managed Services and ICT infrastructure transformation.
By the end of 2015, Huawei had constructed or supported the operation of more than 30 Service Operation Centers (SOCs) globally with the HUAWEI SmartCare® CEM solution, providing services to 14 of the world’s top 30 carriers. Huawei’s Network Experience PLUS solution helped customers improve their brand reputation, deliver a differentiated service experience, and enhance the service experience in important regions and during key events. Huawei also provided the Indoor Connected Solution for more than 40,000 hotspots for 120 carriers in 75 countries.
The Infrastructure Enabling System (IES) catalyst program themed “utilizing future mode of operations (FMOs) to establish a model-driven hybrid business orchestration”, a joint innovation of Huawei and carriers won TM Forum’s ‘Best Adoption of Frameworx’ award. Huawei also provided data center integration services for 255 cloud data centers, and helped carriers smoothly consolidate and migrate large-scale data centers. In NFV/SDN integration services, Huawei implemented over 70 commercial NFV and SDN projects worldwide. Huawei managed services helped carriers rapidly transform towards ICT converged operations and create more value. Through ecosystem collaboration and the Open ROADS Community, Huawei developed ICT transformation best practices to drive the industry forward.
Weibing, Chief Marketing Officer, Huawei Global Technology Services said, “Carriers are currently in a critical period of new service development and business transformation. New services such as video, the cloud, and IoT have entered the fast lane, imposing completely new requirements on networks and operations. Software-defined networking, cloud migration, and agile operations are driving this new round of network transformation.
“Based on Huawei’s Carrier business strategy of ‘product driven and service driven’, Huawei will work with carriers and the entire industry to re-architect their operations and infrastructure through consultation and system integration. We will fully cooperate with industry partners, and provide a win-win solution to facilitate carrier transformations.”
Huawei has strengthened its efforts to invest in and establish competence centers and open labs. With five open labs on NFV, cloud data centers, and other domains, Huawei will also invest more than 350 million US dollars in service research and development to continue building its solution capabilities in the areas of industry standards, ecosystems, business models, processes, tools, and platforms, to consolidated its capabilities in consulting and system integration services. This will be done through concrete action, and turning carriers’ digital business blueprints into deliverable and viable solutions.
About Huawei
Huawei is a leading global information and communications technology (ICT) solutions provider. Our aim is to enrich life and improve efficiency through a better connected world, acting as a responsible corporate citizen, innovative enabler for the information society, and collaborative contributor to the industry. Driven by customer-centric innovation and open partnerships, Huawei has established an end-to-end ICT solutions portfolio that gives customers competitive advantages in telecom and enterprise networks, devices and cloud computing. Huawei’s 170,000 employees worldwide are committed to creating maximum value for telecom operators, enterprises and consumers. Our innovative ICT solutions, products and services are used in more than 170 countries and regions, serving over one-third of the world’s population. Founded in 1987, Huawei is a private company fully owned by its employees.
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